Job Description
Join our Credit Operations team as a Cash Management Officer! n
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We're looking for a proactive and customer-focused Cash Management Officer to join our Accounts Receivable Hub.
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We move fast, think big, and keep it straightforward—and now we're looking for someone who's ready to do the same!
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In this role, you'll ensure accurate, timely, and controlled processing of all incoming payments and customer refunds to maintain integrity of the debtor ledger and support.
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This role is full-time based in Arndell Park, NSW with flexible working arrangements.
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nResponsibilities:
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Manage end-to-end processing of customer payments, ensuring accurate and timely allocation of cash across all customer accounts
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Perform daily banking and reconciliation activities across all payment channels
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Investigate and resolve unallocated or misallocated payments to ensure ledger accuracy
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Process customer refunds in accordance with approved workflows and delegated authorities
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Ensure all transactions are accurately recorded within the ERP system in a timely manner
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Maintain high levels of accuracy and control across all allocation activities
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Support the integrity of debtor ledgers by ensuring payments are correctly applied to open invoices
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Liaise with internal teams to resolve payment discrepancies and support query resolution
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Identify and elevate systemic allocation or banking issues where required
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Contribute to continuous improvement of cash application and refund processes to increase efficiency and automation
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Manage and maintain group credit inboxes, ensuring all queries are reviewed, actioned, or appropriately allocated within required timeframes (shared task)
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Ensure inbox governance through structured filing, tracking, and escalation of outstanding items (shared task)
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nRequirements: n
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1 year + experience in Accounts Receivable, Credit, Finance Administration or a similar role.
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An understanding of customer accounts and the ability to interpret account information.
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Experience using multiple ERP systems such as SAP, Pronto or EXO (or similar) will be highly regarded.
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Familiar with Microsoft Suite
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Strong communication skills with the ability to build positive relationships across the business.
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Excellent organisational skills and the ability to manage competing priorities.
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A proactive approach with the initiative to solve problems and follow tasks through to completion.
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The ability to remain calm and productive in a fast-paced setting.
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A positive attitude and willingness to contribute to a supportive, team-first culture.
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Exceptional attention to detail
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As part of Jaybro Group's recruitment process you may be required to complete an online assessment, pre-employment medical & a national criminal history check.
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nBenefits: n
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Competitive salary + Profit Share Scheme
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Certified as a Great Place to Work®!
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Great company culture & high employee engagement
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Feel like a Business Owner – Make Your Mark!
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Dynamic & Supportive Management & Team.
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Employee Recognition Platform - ELEVATE
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WHEREFIT discounts.
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Employee Assistance Program - UPRISE
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Career advancement, training & development programs.
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Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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#J-*****-Ljbffr

📌 Cash Management Officer (New South Wales)
🏢 The Jaybro Group
📍 New South Wales