Job Description

Customer Service & Dispatch Assistant (Landscaping Supplies) n

Ace Landscape and Turf Supplies – Belrose NSW

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Ace Landscapes – Belrose, Sydney NSW

About Us n

Ace Landscapes is a well-established, family-run business serving the Northern Beaches for over 30 years. We supply landscaping materials to both trade and retail customers, and our office team plays a critical role in keeping orders flowing and deliveries running smoothly.

About the Role n

This is not a typical admin role. You’ll be the first point of contact for customers and a key part of our daily operations—taking orders, helping customers in person, and supporting the coordination of deliveries with our drivers.

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If you’re someone who can think on your feet, stay organised under pressure, and enjoy a fast-paced environment, this role is for you.

Key Responsibilities n

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- Answer incoming calls and take customer orders accurately
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- Serve customers at the front counter
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- Process orders and assist with scheduling deliveries
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- Support the coordination of drivers to keep delivery runs efficient
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- Assist customers with product selection, quantities, and delivery timing
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- Help manage order flow and adjust schedules as needed
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- General admin tasks (data entry,



account updates, etc.)
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What We’re Looking For nn
- Strong communication skills and confidence on the phone
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- Quick thinking and ability to prioritise in a busy environment
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- Good with numbers (understanding quantities, weights, truck loads)
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- Organised and able to juggle multiple tasks at once
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- Reliable, team-oriented, and positive attitude
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- Previous experience in landscaping, building supplies, logistics, or similar is highly regarded
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- Experience in a fast-paced phone-based role (e.g. trades, logistics, retail, or hospitality) will be highly regarded.
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Work Requirements nn
- Availability for at least 3 days per week
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- Must be available for Saturday shifts (at least twice per month)
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- Hours between 6:30am – 5:00pm (varied shifts)
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Why Join Us? nn
- Supportive, down-to-earth team
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- Rapid-paced and engaging work (no two days the same)
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- Flexible casual roster
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- Long-standing, respected local business
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Important n

This role suits someone who enjoys being busy, thinking on their feet, and solving problems — not someone looking for a quiet desk job.

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📌 Customer Service & Dispatch Assistant (Landscaping Supplies) (New South Wales)
🏢 Ace Landscape and Turf Supplies
📍 New South Wales