Job Description

Join our Credit Operations team as a Cash Management Officer! n
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We're looking for a proactive and customer-focused Cash Management Officer to join our Accounts Receivable Hub.

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We move quick, think big, and keep it simple—and now we’re looking for someone who’s ready to do the same!

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In this role, you'll ensure accurate, timely, and controlled processing of all incoming payments and customer refunds to maintain integrity of the debtor ledger and support.

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This role is full-time based in Arndell Park, NSW with flexible working arrangements.

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nResponsibilities: n
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- Manage end-to-end processing of customer payments, ensuring accurate and timely allocation of cash across all customer accounts
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- Perform daily banking and reconciliation activities across all payment channels
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- Investigate and resolve unallocated or misallocated payments to ensure ledger accuracy
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- Process customer refunds in accordance with approved workflows and delegated authorities
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- Ensure all transactions are accurately recorded within the ERP system in a timely manner
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- Maintain high levels of accuracy and control across all allocation activities
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- Support the integrity of debtor ledgers by ensuring payments are correctly applied to open invoices
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- Liaise with internal teams to resolve payment discrepancies and support query resolution
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- Identify and elevate systemic allocation or banking issues where required
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- Contribute to continuous improvement of cash application and refund processes to increase efficiency and automation
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- Manage and maintain group credit inboxes, ensuring all queries are reviewed, actioned, or appropriately allocated within required timeframes (shared task)
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- Ensure inbox governance through structured filing, tracking, and escalation of outstanding items (shared task)
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nRequirements: n
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- 1 year + experience in Accounts Receivable, Credit, Finance Administration or a similar role.
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- An understanding of customer accounts and the ability to interpret account information.
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- Experience using multiple ERP systems such as SAP, Pronto or EXO (or similar) will be highly regarded.
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- Familiar with Microsoft Suite
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- Strong communication skills with the ability to build positive relationships across the business.
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- Excellent organisational skills and the ability to manage competing priorities.
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- A proactive approach with the initiative to solve problems and follow tasks through to completion.
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- The ability to remain calm and productive in a fast-paced environment.
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- A positive attitude and willingness to contribute to a supportive, team-first culture.
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- Exceptional attention to detail
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As part of Jaybro Group's recruitment process you may be required to complete an online assessment, pre-employment medical & a national criminal history check.

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nBenefits: n
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- Competitive salary + Profit Share Scheme
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- Certified as a Great Place to Work®!
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- Great company culture & high employee engagement
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- Feel like a Business Owner – Make Your Mark!
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- Dynamic & Supportive Management & Team.
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- Employee Recognition Platform - ELEVATE
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- WHEREFIT discounts.
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- Employee Assistance Program - UPRISE
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- Career advancement, training & development programs.
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Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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📌 Cash Management Officer (New South Wales)
🏢 The Jaybro Group
📍 New South Wales