Job Description

Sales Team Leader (Self Serve Warehouse)

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"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

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A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

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At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home, and helping our customers create inspiring outdoor spaces for their homes.

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We're looking for an energetic and people-focused Sales Team Leader to lead our Outdoor Furniture and Self Serve (Warehouse Sales) areas at IKEA Tempe. This is an exciting opportunity for a retail leader who thrives in a fast-paced environment, loves developing people, and is motivated by delivering exceptional customer experiences while driving strong commercial results.

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Guided by our values and culture, we are committed to creating a great place to work where everyone can belong and grow.

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We stand for equality, diversity and inclusion.

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We care about people & planet and promote health & wellbeing.

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We nurture your development and provide career opportunities to unlock your potential.

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What you need to know

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Working at IKEA has its benefits and rewards:

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- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and many more
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- 24/7 access to our Employee Assistance Program for health and wellbeing support
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- 15% Co-worker discount
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- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
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- Co-worker uniform provided
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- Free Co-worker parking
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- Free benefits membership (savings and discounts across retailers and service providers)
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- Novated leasing and EV subscription options
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- Superannuation salary sacrifice
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- Fitness Passport membership available
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- Bonus programme (where eligible)
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- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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Additional Information:

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- This role is Permanent, Full-time, 76hrs/fortnight
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- This role requires availability to work a spread of hours from 8:00am - 10:00pm weekdays and alternating weekends (both Saturday and Sunday)
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Recruitment Process Overview:

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- Video screening interview: Shortlisted candidates will be invited to complete a brief pre-recorded video interview.
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- Hiring team interview: Candidates who progress to the next stage will be invited to attend an in-person interview.
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About this work area

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As the Sales Team Leader for Outdoor Furniture and Self Serve, you'll lead a team responsible for helping customers bring their outdoor living dreams to life while ensuring a seamless shopping journey from inspiration through to product collection.

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You'll combine commercial leadership with operational excellence, driving sales performance, maintaining strong stock availability, and ensuring customers can easily search, find, choose and buy from our range.

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As Sales Team Leader your responsibilities will include, but are not limited to:

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- Lead, coach and develop a high-performing sales team,



creating an inclusive and motivating work environment.
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- Drive sales growth across the Outdoor Furniture range through strong commercial planning, customer insight and market awareness.
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- Ensure customers receive an exceptional shopping experience, from product selection through to collection in the Self Serve area.
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- Monitor sales, stock levels, customer feedback and key business metrics to identify opportunities and improve performance.
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- Partner with store stakeholders to execute commercial priorities, seasonal activities and promotional campaigns.
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- Maintain excellent range presentation, stock availability and operational standards throughout the department.
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- Build product expertise within your team so co-workers can confidently support customers and actively sell solutions.
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- Drive continuous improvement initiatives that simplify processes, improve efficiency and reduce unnecessary costs
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Who you are

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You're a passionate retail leader who combines strong commercial thinking with a genuine desire to help customers create better living spaces.

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You'll bring:

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- Experience leading and developing teams in a customer-focused retail environment.
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- A proven ability to drive sales results and achieve business goals.
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- Strong coaching and leadership skills with a focus on people development.
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- Experience working in quick-paced, high-volume retail or warehouse environments.
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- An ability to analyse data, identify opportunities and implement practical solutions.
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- Strong communication and stakeholder management skills.
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- A customer-first mindset and enthusiasm for home furnishing and outdoor living solutions.
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- Resilience, adaptability and a hands-on approach to leadership.
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We need people like you

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At IKEA, work is so much more than a job. Come join us!

📌 Sales Team Leader (Self Serve Warehouse) (New South Wales)
🏢 Inter IKEA Systems
📍 New South Wales