FICO is seeking a Strategic Customer Success Manager to act as an executive partner for a portfolio of high-value accounts in Australia. The role focuses on retention, expansion, and aligning platform capabilities with customer strategy, engaging C-level stakeholders and driving measurable business outcomes.
The successful candidate will own the full commercial health of accounts, manage renewals, and lead cross-functional teams across product, services, and sales.
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📌 Strategic Customer Success Manager Enterprise Growth New South Wales
🏢 FICO
📍 New South Wales
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