We are a thriving criminal law firm servicing courts across Queensland - a well-established and growing criminal & traffic law practice with offices on the Gold Coast.
Our team environment is quick-paced, deadline-driven and never dull. It's an excellent opportunity for those finishing their legal studies, career paralegals, and those who thrive in a challenging environment.
We now have an exciting opportunity for a
Legal Support Officer
to join our busy Client Delivery Team, based at our Southport office.
Our way of managing files is unique compared to the traditional criminal law landscape. We pride ourselves on ensuring our Client Delivery Team has the training, knowledge, and support to make decisions and play a significant role in the matter's progression. It's a rewarding role for those who can multitask, stay calm and have a genuine desire to grow professionally.
This is a critical and varied administrative role supporting the legal team's needs and involves significant client contact.
Key Duties Include . .
Handling phone enquiries and outbound calls
A full range of office tasks such as scanning, filing, printing, processing mail, etc.
Preparing letters and documents
Supporting clients mostly by phone throughout their journey from first contact to the completion of their matter
Assisting the legal team with obtaining documents
Communicating with stakeholders (Police, Prosecutors, Barristers, Others Lawyers)




The Ideal Candidate . .
We invest in our people and although previous experience working in a law firm is highly desirable,
it is not essential.
What really matters is your friendly attitude, unrelenting client focus and a can-do attitude, alongside essential:
Self-belief, a strong work ethic and personal resilience
An enquiring and open mind with a genuine desire to take on new challenges
Demonstrable proof of being able to multi-task and work to strict deadlines
High levels of emotional intelligence with a mature outlook and an ability to remain calm under pressure
Demonstrable (1 year plus) office experience in a fast-paced environment serving multiple internal and external stakeholders
Good typing ability, great time management and proficient IT skills - including use of MS Office with MacOS
Strong verbal and written communication and a high standard of English
A
genuine
interest
in working in a criminal law environment and the ability to articulate that interest
What We Offer . .
A competitive remuneration package
Full training
A thriving culture between all team members
A true meritocracy where you will be supported to learn and grow
Social events
Offices close to public transport and shopping
Successful applicants will be asked to undergo a Police background check.
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📌 Legal Support Officer - Criminal Law (Gold Coast)
🏢 Donnelly Law Group
📍 Gold Coast