Thomson Reuters Australia is seeking a Customer Success Manager to own outcomes for a portfolio of Australian customers using AI solutions, translating business goals into measurable success plans and driving adoption from first value to scaled rollout.
You will build executive-level relationships, manage onboarding and ongoing adoption, and collaborate with product, sales and services to embed AI into legal workflows. Domestic travel within Australia is required.
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📌 Senior Customer Success Lead: AI & Legal Solutions (Sydney)
🏢 Powertofly
📍 Sydney
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