The role
Join the Motor Supply Team as a Commercial and Supply Data Analyst where you will be working amongst a team of claims professionals responsible for ensuring Auto & General has a repair network that customers trust, our people are proud to be a part of and that our partners value.

Your core focus will be supporting decision makers to understand and execute against strategic initiatives, financial plans and performance targets — bringing a deep understanding of the repair ecosystem, claims methodologies and customer behaviour to everything you do.

You will harness data from disparate systems and translate complex, multi-source datasets into clear narratives and readily consumable insights that drive meaningful commercial outcomes. With a sharp analytical mind and a talent for storytelling, you'll surface what matters most and influence strategy at every level of the business.

What you’ll be doing

- Support the development and execution of strategic initiatives, ensuring alignment between financial plans, performance targets and operational outcomes.
- Apply deep knowledge of the repair ecosystem and claims methodologies to identify opportunities that improve network performance and customer outcomes.
- Utilise your understanding of customer behaviour science to frame insights in ways that are easy to understand and hard to ignore.
- Influence process enhancements and operational controls to ensure consistently high-quality outcomes are achieved.
- Support the delivery of re-engineering programs that develop a cost-effective, high-performing repair service platform.
- Contribute to supplier management and assessing strategies in consultation with relevant internal stakeholders.
- Provide analytical and commercial support to project teams and senior leaders throughout the planning and execution lifecycle.

What experience you’ll bring

- Claims and/or significant insurance industry experience preferred.
- Significant experience utilising large,



disparate datasets to surface insights and make recommendations.
- Demonstrated advanced experience with software packages including Power BI, Excel, Audatex and related tools to harness data for decision making.
- Strong understanding of the motor repair ecosystem, including repairer network dynamics, cost control methodologies and claims workflows.
- A track record of translating complex data into clear, compelling narratives that influence senior stakeholders.
- Demonstrated success delivering operational efficiency and business process improvement initiatives.
- Superior communication skills with the ability to present technical concepts in accessible, actionable terms.
- Experience working in a fast-paced, commercially driven environment with competing priorities.

The benefits of working at A&G;

- Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
- Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
- Grow with us - we’ve got learning and professional development opportunities to suit everyone.
- Give back - our A&G; Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
- Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.




- Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many in office events throughout the year, family fun days and annual celebrations.
- Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
- Access to A&G;’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G;) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

📌 Commercial & Supply Data Analyst (Mango Hill)
🏢 Auto & General
📍 Mango Hill