You will provide administration, purchasing and service coordination support across the business and will also be a key point of contact for incoming customer enquiries.
Key responsibilities
- Placing orders with suppliers and issuing purchase orders
- Checking orders against specifications and project requirements
- Confirming order details including quantities, finishes and other requirements
- Receipting incoming goods, checking deliveries and supplier invoices against purchase orders, and following up discrepancies
- Allocating supplier costs and pricing to the relevant jobs within the system
- Responding to general customer and supplier emails
- Assisting with the day-to-day coordination of the following:
- Coordinating customer service and breakdown requests, including booking jobs and scheduling service technicians
- Liaising with technicians throughout the day regarding job requirements, scheduling changes, customer information and job progress
- Communicating with customers regarding bookings,
technician attendance and general service enquiries
About you
- Has previous administration experience, ideally within a service, trades, manufacturing, purchasing or similar environment
- Is highly organised and able to manage multiple jobs, technicians and priorities at the same time
- Is confident communicating with customers, technicians and suppliers
- Is comfortable dealing with changing priorities and responding to urgent service requirements
- Has solid attention to detail and follows tasks through to completion
- Is reliable and takes ownership of their responsibilities
- Can work independently as well as collaboratively within a small team
- Remains calm and organised in a busy environment
- Has good written and verbal communication skills
About us
Arrowsmith & Grant Refrigeration is an Australian-owned manufacturer and service provider specialising in medical and commercial refrigeration.
📌 Administration Coordinator – Purchasing & Service (Dandenong South)
🏢 Arrowsmith & Grant Refrigeration
📍 Dandenong South
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