Restaurant Floor Manager

Ciao Pizza – Wentworth Point

Ciao Pizza is a family-run Italian restaurant in Wentworth Point, known for authentic Italian food, woodfire pizza and a welcoming dining experience. We are looking for an experienced and reliable Floor Manager to join our team and help oversee the smooth running of our restaurant during service.

About the Role

As Floor Manager, you will be responsible for overseeing the front-of-house team, ensuring excellent customer service and keeping the restaurant running efficiently throughout each shift.

Key Responsibilities
Manage and supervise the front-of-house team during service
Coordinate staff and ensure everyone is in the correct position and completing their duties
Welcome guests and ensure they receive friendly, attentive service
Monitor the dining room and maintain high service standards
Handle customer enquiries, requests and complaints professionally
Assist with staff training and support new team members
Communicate effectively with the kitchen and management team
Monitor table bookings, seating and table flow
Ensure tables and the restaurant are kept clean, organised and presentable
Assist with opening and closing procedures
Ensure restaurant procedures and standards are followed




Help manage busy services and resolve any issues that arise
Provide leadership and support to the team throughout the shift

About You

We are looking for someone who:
Has previous experience in a restaurant supervisor or management role
Is confident leading and managing a team
Has excellent customer service and communication skills
Can remain calm and organised in a busy restaurant environment
Is reliable, responsible and has a strong work ethic
Has a positive and professional attitude
Is confident dealing with customers and resolving issues
Can work independently and take initiative
Has a genuine interest in hospitality and creating a excellent guest experience
RSA is required

What We Offer
A friendly and supportive team workplace
Prospect to take on a key leadership role within a growing restaurant
Consistent evening and weekend work
Opportunity for growth within the business

If you are an experienced hospitality professional who enjoys leading a team and making sure every service runs smoothly, we would love to hear from you.

Pay: $54,467.56 – $75,000.00 per year

Work Location: In person

📌 Restaurant Floor Manager Wentworth Point
🏢 Ciao Pizza Restaurant
📍 Wentworth Point