Discovery (including Cloud Discovery) - Must haveService Mapping (Tag-based Service Mapping) - Must HaveEvent ManagementCMDB implementation, governance, and maintenanceStrong stakeholder management and communication skillsHands-on experience in implementing and supporting ServiceNow ITOM solutionsGood to HaveVulnerability Response (VR)ServiceNow Security Operations experienceCertificationsServiceNow Certified System Administrator (CSA) - MandatoryCertified Implementation Specialist (CIS) - PreferredCandidate ProfileThe ideal candidate should have:Solid hands-on experience in ServiceNow ITOM implementation and supportExpertise in CMDB health, governance, and CSDM adoptionExperience with Discovery, Service Mapping, and Event ManagementAbility to engage effectively with both business and technical stakeholdersProven track record of delivering high-quality outcomes in enterprise ServiceNow environments
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📌 Servicenow Itom Sme (Melbourne)
🏢 XPT Software
📍 Melbourne