Join one of Australia's most respected ultra premium brands and take ownership of its most valuable client relationships.
We're looking for a Luxury Client Manager to build and steward a highly curated portfolio of collectors, high net worth and ultra high net worth clients.
This is a relationship led role for someone who understands that, when you work with limited edition and highly sought after products, relationships need to be deep rather than broad.Key ResponsibilitiesBuild and nurture long term relationships with collectors, VIPs and high value clientsDevelop a curated portfolio of private clients and grow their lifetime valueDrive private sales and meet agreed revenue targetsGuide clients through their journey, from their first purchase through to high value ownership opportunitiesCreate highly personalised client experiences, including private tastings, events and one to one engagementsDevelop strategies to retain, reactivate and grow VIP relationshipsHost memorable experiences that strengthen loyalty and generate salesIdentify opportunities to deepen client relationships and introduce clients to current releases, allocations and experiencesMaintain accurate CRM records and ensure all client interactions and opportunities are capturedWork closely with the wider Direct to Consumer, Hospitality, Sales and Marketing teamsRepresent the brand with discretion, professionalism and a genuine passion for premium products and experiencesKey Skills & ExperienceProven experience managing premium or luxury client relationships, ideally across luxury spirits, fine wine, high end hospitality, private client services, automotive, luxury hotels or private membershipA strong existing network within collector,



luxury or high net worth communitiesDemonstrated success in relationship led rather than transactional sellingProven track record of meeting or exceeding revenue targets in a premium or considered purchase environmentExperience hosting tastings, private events or highly personalised client experiencesExceptional interpersonal, communication and storytelling skillsConfidence engaging with senior, high net worth and ultra high net worth individualsStrong commercial awareness, with the ability to balance revenue objectives with a personalised and unhurried client approachHigh level of discretion and sound judgement when managing confidential client informationHighly organised, with disciplined CRM and record keeping skillsGenuine interest in premium products, luxury brands and exceptional customer experiencesComfortable working autonomously and helping shape a function with limited existing structureWillingness to travel domesticallyCurrent driver's licenceWhat's in it for you?
This is a rare opportunity to represent one of Australia's most respected ultra premium brands and build meaningful, long term relationships with the people who value exceptional products and experiences most.
You'll have the autonomy to shape and grow a private client offering, work closely with collectors and high value clients, create unforgettable experiences and play a genuine role in strengthening the brand's position within the luxury market.If you're commercially driven, naturally relationship focused and passionate about luxury, exceptional experiences and building lasting client relationships, we'd love to hear from you.Please note that there is flexibility in where this role is based.
Ideally it will be in either Melbourne, Sydney or Tasmania.
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📌 Luxury Client Manager (Melbourne)
🏢 Brightside Executive Search
📍 Melbourne