SERVICE ADVISORMonday – Friday | 8:00am – 6:00pm1 in 2 Saturday morningsWe're recruiting for an experienced Service Advisor to join an established automotive dealership.This is a great chance for a customer-focused automotive professional looking to join a busy aftersales department with a strong team environment and long-term career prospects.The RoleYou'll be responsible for managing customers throughout the service and repair process, from booking vehicles into the workshop through to collection.Your Responsibilities Will IncludeBooking customers and vehicles into the workshopPreparing job cards and repair ordersDiscussing vehicle requirements and repair work with customersProviding estimates and keeping customers updatedLiaising closely with Technicians and the Workshop ControllerIdentifying additional work and upselling where appropriateManaging customer expectationsHandling queries and resolving issues professionallyEnsuring vehicles are completed and ready for collectionDelivering a consistently high level of customer serviceWhat We're Looking ForPrevious Service Advisor / Aftersales experienceStrong automotive knowledgeExcellent communication and customer service skillsConfident dealing with customers face-to-face and over the phoneStrong organisation and attention to detailAbility to work effectively in a busy workshop environmentProfessional, positive and commercially aware approachThe PackageMonday – Friday, 8:00am – 6:00pm1 in 2 Saturday morningsEstablished dealershipProfessional working environmentLong-term career opportunityCompetitive salary and earning potential
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📌 (Km3) Service Advisor (Queensland)
🏢 Pembrook Resourcing
📍 Queensland