Red Energy is seeking a Customer Assist Specialist for the Payment Assist team in Melbourne. You will handle inbound calls from existing customers, offering empathetic, tailored solutions to help them manage energy payments and maintain essential services.
Responsibilities include assessing hardship eligibility and establishing manageable payment plans while delivering exceptional service. The role operates on a rotating weekly roster and is a permanent, full time position with prospects for
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📌 Empathetic Payment Support Specialist Melbourne
🏢 Red Energy
📍 Melbourne
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