About the RoleNinjaOne is on the hunt for a sharp, driven Enterprise Solutions Engineer to join our quick-growing Enterprise organisation in APAC.
This is a builder role for someone who thrives on big, complex wins: you'll own the technical relationship with some of the region's largest enterprise customers, guiding them from first demo through proof-of-value, onboarding, and beyond.DescriptionYou'll partner closely with Enterprise Account Executives to shape deal strategy, run high-stakes proof-of-concepts, and act as the trusted technical voice prospects and partners turn to.
You'll also lend your MSP expertise, extend your reach across Southeast Asia and help NinjaOne scale in one of our fastest-growing markets.
This is a hybrid role: home, Ninja Office, and on‐site with customers, plus a genuine opportunity to shape what "great" looks like in enterprise pre‐sales across APAC.LocationHybrid, North Sydney, AustraliaWhat You'll Be DoingOwn the full pre‐sales technical cycle for very large enterprise accounts, from discovery and architecture design through demos, proof‐of‐concept, and implementationProvide technical expertise and onboarding support to enterprise clients, translating complex IT environments into clear NinjaOne solutionsRun compelling product demonstrations and technical presentations for audiences ranging from IT admins to C-suite executivesSupport MSP-focused opportunities and expansion across Australia / New Zealand and Southeast AsiaAct as the liaison between Enterprise AEs and the broader Solutions team, escalating and resolving technical roadblocksPartner with Enablement teams to deliver technical training and build sales collateral, documentation, and reusable demo assetsSupport technical validation for RFPs/RFIs and proposal content for enterprise dealsBuild and maintain strong relationships with enterprise partners as a trusted technical advisor, working with Account Managers to maintain customer "Pulse" and uncover new opportunitiesAdvocate for customers on Support needs,



keeping them informed and educated on processRepresent NinjaOne at partner events, trade shows, and industry conferences across APACStay ahead of industry trends and emerging technology, feeding customer and partner insights back to Product ManagementShare resolutions, workarounds, and best practices with sales and partner teams, including new knowledge base contentTechnical RequirementsStrong proficiency in Windows systems and enterprise IT infrastructure, plus working knowledge of Linux and/or macOS, iOS and AndroidSolid understanding of networking and security fundamentals (DNS, VPNs, firewalls, endpoint security)Hands-on experience with Endpoint Management (RMM), ITSM, or similar endpoint management platforms, ideally with MSP exposure across Southeast AsiaFamiliarity with scripting (e.g., PowerShell) and comfort operating within complex, multi‐layered IT environmentsExperience with tools such as Salesforce, Jira, or similar platforms is beneficialAbout You5+ years' experience in Sales Engineering, Solutions Engineering, or technical consulting, ideally in an enterprise environmentTrack record selling into large, complex enterprise organisations with a value‐selling approachBackground from IT, data, observability, complex IT infrastructure, or cybersecurity companies (or equivalent past titles) highly valuedExcellent communicator, able to translate technical depth for both technical and executive audiencesCustomer‐first mindset with strong relationship‐building skills, in person and virtuallyHighly organised, able to multitask and prioritise by customer impact within defined processesSelf‐motivated and comfortable operating independently within global, cross‐functional teamsComfortable with ambiguity,



proactively clarifying needs and expectationsAdaptable lifelong learner who embraces new technology and changeProven ability to build relationships and collaborate across global teamsBachelor's degree in computer science, Engineering, or related field preferred, not requiredWillingness to travel for client meetings, partner engagements, and events across APACAbout UsNinjaOne unifies IT to simplify work for more than 40,000 customers in 140+ countries.The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.
By automating IT and managing all endpoints, organisations give employees a great technology experience at work.NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than five years.What You'll LoveA collaborative, kind, and curious communityHybrid work environment plus free in‐office lunches throughout the weekReal opportunity for growth and advancement as we scale across APACThe chance to grow personally and professionally with one of the fastest‐growing companies globallyAccess to our renowned training platform to develop your skillsCompetitive compensationCollaboration with an amazing international workforceAdditional InformationApplicants must hold valid working rights in Australia at the time of application.
We are unable to provide visa sponsorship for this role.We are an equal opportunity employer in accordance with Australia's Fair Work Act **** and the Australian Human Rights Commission Act **** (including the Age Discrimination Act ****, Disability Discrimination Act ****, Racial Discrimination Act ****, and Sex Discrimination Act ****).
All applicants will receive fair consideration for employment regardless of nationality, gender, age, disability, or background.
We are committed to fostering an inclusive and respectful workplace for all employees.
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📌 Enterprise Solutions Engineer (Sydney)
🏢 Ninjaone
📍 Sydney