Job Description
Help shape the future of a growing disability services organisation where people genuinely come first.
At Elevate Disability, they are passionate about delivering disability support differently.
Founded by leaders who started their careers as support workers, Elevate was built on a simple belief: people living with disability deserve individualised support delivered with compassion, respect and genuine care.
What began with a single participant has grown into a thriving organisation supporting individuals, families and communities across South East Queensland.
Despite this growth, they've remained committed to the values that inspired our journey from day one - putting people before profit, building meaningful relationships and creating positive outcomes for every participant they support.
As they continue to grow, they are seeking a Workforce Planning & Operations Manager to help shape the next stage of our journey.
About the Role
This newly created leadership role will play a critical part in ensuring our workforce, systems and operational structures continue to support exceptional participant outcomes as the organisation expands.
Working closely with the founders and leadership team, you'll lead workforce planning initiatives, improve operational efficiency and help develop scalable workforce models that support both sustainable growth and high quality service delivery.
You'll bring structure, insight and strategic thinking to workforce operations while maintaining a strong focus on the people at the heart of everything they do.
Key responsibilities include:
Leading workforce planning and workforce optimisation initiatives
Developing workforce models that support participant needs and organisational growth
Forecasting workforce demand, capacity and resource requirements
Identifying opportunities to improve workforce utilisation and operational performance




Supporting workforce capability, succession planning and future growth initiatives
Using workforce and operational data to support decision making
Partnering with leaders across the organisation to drive continuous improvement
Contributing to strategic planning and organisational development initiatives
About You
You are a commercially minded operational leader who understands that workforce planning is ultimately about people.
To really excel in this role, you will have experience in workforce planning, operations management, service delivery leadership in a similar role within disability, community services, healthcare or aged care
Most importantly, you'll be someone who:
Builds strong relationships and earns trust quickly
Think strategically while remaining practical and hands on
Enjoys solving complex workforce and operational challenges
Uses data and insight to inform decisions
Leads with empathy, integrity and accountability
Shares our commitment to delivering outstanding outcomes for participants
Why Join Elevate Disability?
Culture isn't something they talk about occasionally - it's how they operate every day.
A genuine values led culture
Direct access to founders and senior leaders
The opportunity to shape a growing organisation
Ongoing career development and career growth
New modern office in Cleveland with onsite parking
Collaborative workspaces and outdoor wellness areas designed for staff wellbeing
The chance to make a meaningful impact in the lives of people living with disability
Davidson acknowledges the Traditional Custodians of the lands on which they work and live.
They are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that they do.
Should you require assistance in your interactions with us or through a recruitment process, please let us know so they can provide adjustments for you.

📌 Workforce Planning & Operations Manager (Tasmania)
🏢 Davidson
📍 Tasmania