Casual Position with Pathway to Permanent Part-Time
HARAPAN Pty Ltd is growing, and we're looking for a superstar to grow with us.
This is not your average administration role.
We are seeking a highly organised, tech-savvy, proactive professional who can become an integral part of our team.
Initially, this role will be casual with flexible hours, with the intention of transitioning to a permanent part-time position as our participant base continues to grow.
The successful applicant will work closely with the Director, providing both administrative support and personal assistant duties while helping drive efficiency across the business.
About the Role
No two days will be the same.
You may find yourself:
Managing administrative and operational tasks
Assisting with NDIS documentation and compliance requirements
Creating and maintaining systems and processes
Managing schedules, appointments and correspondence
Assisting with reporting and data management
Supporting recruitment and onboarding processes
Creating and maintaining forms, templates and workflows
Troubleshooting office and technology issues
Assisting with participant-related administration
Providing occasional support work coverage when required
We are looking for someone who can identify problems and solve them before they become issues.
Essential Skills & Experience
We are particularly interested in candidates with strong experience in:
Microsoft Word
Microsoft Excel (including advanced formulas and data management)
Microsoft Lists
Microsoft Power Automate
Microsoft 365 ecosystem
Outlook and Teams
ShiftCare
Document management systems
Process improvement and workflow automation
You should be comfortable learning new technology and enjoy finding smarter ways of doing things.




Highly Desirable
The ideal applicant will also have:
Qualifications in Disability Support, Community Services, Individual Support or a related field
Experience working within the NDIS sector
Understanding of NDIS legislation, operational guidelines and compliance requirements
Support coordination, disability support or community services experience
Experience working in a fast-paced small business environment
Strong written communication skills
Having support worker qualifications is highly desirable as there may be occasions where you can assist with participant support when needed.
The Person We're Looking For
You:
Are exceptionally organised
Have outstanding attention to detail
Can manage multiple priorities without dropping the ball
Think ahead and anticipate needs
Are confident dealing with a wide range of people
Take initiative rather than waiting to be told what to do
Are trustworthy and maintain confidentiality
Love creating systems and improving processes
Are comfortable working independently
Have a "can-do" attitude and enjoy solving problems
Application Requirements
We are specifically interested in seeing the breadth of your experience and do not want resumes tailored or reduced to only match this role.
We want to understand everything you have done professionally, as diverse experience is highly valued in this position.
Why Join Us?
At Harapan Pty Ltd, you'll have the prospect to help shape the future of a growing organisation.
This role offers variety, autonomy, flexibility, and the chance to make a genuine impact on both our business and the participants we support.
Pay: From $***** per hour
Expected hours: No less than 2.0 per week
Work Location: Hybrid remote in Central Coast NSW
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