Job Description
Join Our Team at TSA Group - Australia!
Are you looking for a meaningful Government role helping everyday Aussies?
Join Our Team at TSA Group - Australia!
Are you looking for a meaningful Government role helping everyday Aussies?
We are currently looking for customer-centric, Australian Citizens superstars to join our vibrant and energetic team!
At TSA, not only are we customer inspired but we are also about making you feel valued and appreciated.
What You Need To Know About Your New Role
Training: Receive 6 weeks paid training in a supportive environment.
Helping Customers: Use self-service portals to help you and your customer resolve their enquiry
Building Connections: Make every customer feel valued and heard with genuine connections
Customer Care: Deliver top-notch service in every interaction, leaving customers happy and satisfied.
Start Dates: Multiple start dates over the next few months
Roster: Work a rotating roster, between 7am - 7pm Monday to Saturday.
Location: 100% in office role at 31 Troode St, West Perth
Roster Requirement: Working a minimum of 30 hours over 4 days with Mondays as mandatory work day.
What We're Looking For
Communication: Excellent communication skills
Integrity: Respectful, open, honest, and authenticity
Tech-Savvy: Navigate multiple systems easily and communicate effectively
Driven and Resilient:



Open to change and challenges
Big Heart: Passion for people and prioritising customer care
Why You'll Love Working with Us
#TSAWays: Join a unique culture that's all about growth, recognition, and fun!
Career Growth: Climb the ladder with opportunities for internal progression.
Outstanding Training: Enjoy full training with ongoing coaching and development.
Recognition: We celebrate our people with vibrant and rewarding programs.
Supportive Team: Be part of a fun, friendly, and supportive team.
Flexible Schedule: Experience a healthy work environment with a flexible schedule.
TSA Group is committed to building a diverse and inclusive workplace.
We strongly encourage applications from Indigenous Peoples.
We recognize and value the unique skills, perspectives, and experiences Indigenous applicants bring to our organization.
If you are an Indigenous candidate and would like support with your application, please ****** assistance.
Stay vigilant against fraudulent job offers.
We never ask for financial details during our recruitment process, and legitimate communication will come from official TSA Group email addresses (e.g., @tsagroup.com.au).
Your safety matters.
If you receive a suspicious job offer, do not respond and report it ******.
#SAU

📌 Customer Experience Agent (Perth)
🏢 TSA Group - Australia
📍 Perth