A well established professional services organisation is seeking an experiencedIT Support Analystto join their collaborative technology team on a temporary contract through to November ****.
This is a hands on role supporting a corporate user base, providing Level 1 & 2 support across Microsoft technologies, end user devices and workplace technology.
You'll be joining a close knit team responsible for delivering exceptional service across Melbourne and Sydney offices.
About the Role
Working onsite in Melbourne, you'll be responsible for delivering professional and responsive IT support while ensuring excellent customer service across the business.
Key responsibilities include:
Providing Level 1 & 2 IT support to end users
Troubleshooting Windows 11, Microsoft 365 and hardware-related issues
Building, configuring and deploying laptops and desktops
User onboarding and offboarding
Managing Active Directory and Microsoft Entra ID accounts
Supporting Intune and device management activities
Managing and resolving incidents through the service desk
Supporting meeting room and hybrid conferencing technology
Maintaining IT assets and equipment registers




Escalating issues to vendors and third-party providers when required
What We're Looking For
To be successful, you'll ideally bring:
Previous experience in an IT Support, Service Desk or Desktop Support role
Strong Microsoft 365 administration and troubleshooting skills
Experience supporting Windows ***** environments
Knowledge of Active Directory and Microsoft Entra ID
Exposure to Microsoft Intune and device deployment
Excellent communication and customer service skills
Experience working within a corporate or professional office environment
Robust organisational skills and ability to manage competing priorities
ITIL exposure or certification
Experience supporting professional services organisations
Experience with laptop refresh or device rollout projects
What's on Offer?
Melbourne CBD office location
Collaborative and supportive IT team
Opportunity to make an immediate impact during a busy period
If you're an experienced IT Support professional available for your next contract opportunity, we'd love to hear from you.
#J-*****-Ljbffr

📌 It Support Analyst | Melbourne Cbd | Immediate Start
🏢 People2people - Melbourne
📍 Melbourne