Job Description
Why Join EML?
An Award-Winning Celebratory Culture That Recognises You
EML is known for its strong culture of appreciation, connection and celebration.
Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.
Flexibility That Supports Your Life
After your probation (subject to performance), you have the flexibility to work from home along with the choice between:
Monthly rostered days off, or
A 9-day fortnight
giving you more control over your time and work life balance.
Grow With a Specialist Organisation
Because personal injury is theonlything we do, EML offers one of the most reliable and future focused careers in the industry.
Our deep expertise, purpose driven work and development pathways help you build a long term career in a field where your skills will always be in demand.
EML's investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people's lives.
Make a real difference in people's lives with EML
Join our friendlyAdelaideteam and help make a positive impact every day.
At EML, you'll be part of a company that helps people get their lives back while playing a key part behind the scenes to make that happen.
This is an entry level role, perfect for someone who is looking to build a long term career in claims while providing payments and administrative support to a wide range of stakeholders.
We will give you the training and support you need to succeed while you bring along your motivation, attention to detail and great attitude.
This will be apermanent, full timeposition, based in theAdelaideoffice, with flexibility to work from home once fully trained.
YOUR RESPONSIBILITIES




Process and manage payments accurately and efficiently to ensure they're received within required timeframes.
Update payment records, prepare reports, and complete administrative tasks to keep our systems organised and up to date.
Identify and resolve overpayments and underpayments to maintain financial accuracy and compliance.
Coordinate travel and accommodation bookings for workers, employers, and providers when required.
Build strong relationships with customers and colleagues by consistently demonstrating EML's values and behaviours
ABOUT YOU
Experience in administration or data entry within a fast-paced environment, with a focus on accuracy and efficiency.
Confident using Microsoft Word and Excel to complete tasks and produce quality work.
Strong time management and organisational skills , with the ability to prioritise effectively.
Adaptable and eager to learn , with a positive attitude towards change and continuous improvement.
Why You'll Love Being Part of EML
You'll enjoy a range of benefits designed to support your wellbeing, growth and success:
Hybrid work optionsfor better balance.
Fitness Passportproviding heavily discounted access to your local gyms, pools and fitness facilities.
Discountsat 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
Corporate wellbeing program, including gym and health insurance discounts.
Comprehensive learning and developmenttailored to help you grow.
More than a traditional Employee Assistance Program,our EAP provides access to professional medical advice and safety features for our employees and their families
Company-wide celebration eventsthat keep us connected.
Annual incentive scheme + regular salary reviews.
Ready to Make an Impact?
If you're looking for a purposeful, people focused career with stability, balance and a culture that celebrates you we would love to hear from you.
Apply now and help people get their lives back.

📌 Business Support Officer (Adelaide)
🏢 EML
📍 Adelaide