Job Description
An exciting opportunity has become available for an experienced Retail Group Operations Manager to join one of Australia's most unique and purpose-driven retail organisations based in Darwin.
Reporting directly to the GM Retail, this role will oversee a network of Area Managers across NT & QLD with a strong focus on leadership development, operational performance, commercial outcomes and continuous improvement across a large multi-site retail portfolio.
This is a rare opportunity to step into a senior leadership role with genuine long-term growth potential.
The previous leader in this position has recently been promoted internally into the GM Retail role.
About the Role
This is a high-impact leadership role where no two days look the same.
You'll work closely with Area Managers and operational teams to drive:
Commercial performance and operational consistency
Leadership coaching and team development
Budgeting, forecasting and P&L; performance
Process improvement and operational efficiencies
Community and stakeholder engagement
Workforce planning and succession development
Retail standards and compliance across multiple sites
The role is based in Darwin and includes regular travel to remote communities across the Northern Territory and Queensland.
What You'll Be Doing
Leading and coaching a team of Area Managers
Supporting operational strategy alongside the GM Retail
Driving sales,



cost control and overall store performance
Identifying opportunities to improve operational efficiencies
Building strong internal and external stakeholder relationships
Developing leadership capability across the retail network
Supporting budgeting and financial planning processes
Driving a positive and people-focused leadership culture
What You'll Bring
Senior multi-site retail leadership experience
Strong supermarket, grocery or large-format retail operations background
Experience leading leaders across dispersed locations
High commercial and financial acumen
Strong budgeting, reporting and operational analysis capability
A hands-on and adaptable leadership style
Excellent communication and stakeholder management skills
The ability to balance accountability with empathy and people leadership
A passion for operational improvement and team development
This role will suit someone who thrives in dynamic environments and enjoys building robust teams, solving operational challenges and making a meaningful contribution.
The Benefits
$*******k + Super + Bonus + Incentives
Direct exposure to executive leadership
Diverse and rewarding multi-site operational scope
Salary packaging benefits
Relocation assistance available
Opportunity to make a real impact across remote communities
Strong organisational values and people-first culture

📌 Group Retail Operations Manager (Darwin)
🏢 Retailworld Resourcing
📍 Darwin