Job Description
As a Customer Service Officer, you will play a key role in supporting customers, stakeholders and internal teams by delivering high-quality administrative and customer service support.
Key responsibilities
You will be responsible for managing enquiries, maintaining accurate records and contributing to the productive delivery of operational services.
Provide professional and high-quality customer service to internal and external customers.
Manage incoming and outgoing correspondence, emails and telephone enquiries.
Ensure customer requests and enquiries are responded to within required timeframes.
What you need
Previous experience in high volume customerservice/Administrationsupport roles.
Strong communication and interpersonal skills.
High attention to detail and excellent organisational abilities.
📌 Administration/Customer Service (Rockhampton)
🏢 Government client (agency undisclosed)
📍 Rockhampton
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