Job Description
Based at the Victorian Pride Centre in St Kilda, with work across community settings and other BHN locations as required
Full Time, Permanent
As a not-for-profit organisation, Better Health Network supports people and families at different stages of life and works with communities to strengthen health and wellbeing.
We are seeking an experienced Young Person's Support Worker to provide intensive case management, outreach and practical support to young people between the ages of ***** who reside in low-cost housing, are homeless, at risk of homelessness and/or are working in the sex industry in the City of Port Phillip.
About The Role
Resourcing Health and Education in the Sex Industry (RhED) is a specialist program within BHN's Resilient Communities unit.
RhED provides health promotion, education, advocacy, and support to people working in the sex industry across Victoria.
The program delivers a range of outreach and centre-based services designed to improve health, wellbeing, and safety, while reducing stigma and barriers to care.
Your Responsibilities Will Include
Providing intensive case management and individualised support to young people with complex needs
Undertaking assertive outreach across community and supported accommodation settings
Completing client assessments, intervention planning, risk management and safety planning
Advocating for clients and supporting access to housing, health, counselling, legal, financial, education and employment services
Responding to clients experiencing crisis or requiring immediate support




Helping clients develop practical living skills that support long-term housing stability
Building effective referral pathways and partnerships with community, health, housing and government services
Maintaining accurate client records and contributing to program evaluation and quality improvement activities
About You
You'll be an experienced community services professional who can build respectful relationships with young people, work confidently in complex situations and deliver inclusive, non-judgemental support.
To Be Successful, You'll Bring
A tertiary qualification in health, social work or a related discipline, with professional registration where relevant
Demonstrated case work or case management experience supporting marginalised young people with complex needs
Experience applying trauma-informed, strengths-based and culturally secure approaches
Well-developed assessment, intervention, risk management and safety planning skills
Knowledge of crisis intervention and experience responding appropriately to crisis situations
An understanding of prevention, health promotion and harm-minimisation principles
Strong written and verbal communication, organisation and time-management skills




The ability to work independently and collaboratively within a multidisciplinary team
An unrestricted Victorian driver licence
Desirable
Lived sex work experience
Experience working with culturally diverse communities, including working with interpreters
Knowledge of the Residential Tenancies Act ****, Victorian homelessness services and housing options for young people
Broad knowledge of community and government services and resources
Why join BHN?
At BHN, you'll join a values-driven organisation that genuinely cares about its people and the communities it serves.
We offer:
Flexible work arrangements to support work-life balance
Salary packaging benefits to increase your take-home pay
Professional development and learning opportunities
A collaborative and supportive team culture
The opportunity to make a meaningful impact every day
Location
This role is primarily based at Level 2, Victorian Pride Centre, ***** Fitzroy Street, St Kilda, with work across community settings and other BHN locations as required.
We value Accountability, Collaboration, Respect and Courage, and we strive to create an inclusive environment that welcomes people from all backgrounds, including those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQIA+ communities.
Pre-employment checks include reference checks, a National Police Check, a Working with Children Check, evidence of the right to work in Australia, a General Statutory Declaration and a current driver licence.
An International Police Check may also be required where relevant.

📌 Young Person'S Support Worker (Victoria)
🏢 Better Health Network
📍 Victoria