Job Description
Returns Officer – Full time Monday to Friday Roster Assess. Recover. Process. Keep Stock Moving. Not Your Average Warehouse Role n
At 4WD Supacentre, home of Adventure Kings, we help everyday Aussies get adventure ready with great-value 4WD, camping and outdoor gear.
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Behind the scenes, our warehouse teams play a critical role in keeping our operations running efficiently. We're looking for a hands‐on
Casual Returns Officer
who has strong attention to detail, enjoys problem‐solving and takes pride in getting things done properly.
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This role is all about managing returned products from start to finish — assessing stock, processing returns, recovering usable products and parts, maintaining accurate inventory and ensuring damaged products are handled safely.
Why Our Crew Love It Here n
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Casual position with a growing national retailer
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Exclusive Adventure Kings staff discounts
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Hands‐on and varied warehouse environment
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Training provided for required Refrigerant Handling Licence
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Work with a supportive and fast‐paced warehouse team
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Opportunities to develop your warehouse and inventory experience
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Join one of Australia's fastest‐growing 4WD and outdoor retailers
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Your Mission n
As a Returns Officer, you'll take ownership of returned products and make sure every item is accurately assessed, documented and processed.
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You'll be responsible for:
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Receiving, assessing and processing returned products
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Recording serial numbers, batch information, photos, videos and test results where required
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Managing Return‐to‐Sender (RTS) stock
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Returning approved products to inventory and designated storage locations
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Identifying products that can be recovered, repaired or used for spare parts
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Stripping products to recover usable components where required
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Managing spare‐parts inventory and stock movements
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Safely disposing of damaged or non‐recoverable products
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Completing cycle counts and maintaining stock accuracy
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Managing returns and claims‐related email enquiries
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Escalating recurring product faults and quality concerns
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Maintaining accurate system records, stock adjustments and documentation
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Working with Warehouse, Product Quality, Supplier Claims and IT teams to resolve issues
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Following all WHS, Chain of Responsibility and company safety requirements
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What Does Success Look Like? n
You'll play an important part in keeping our returns operation efficient and accurate, with a focus on:
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Processing an average of
75 mixed pallet return items per day
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Maintaining high levels of processing and inventory accuracy
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Maximising recovery of seconds, spare parts and recoverable stock
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Supporting the reduction of warehouse write‐offs
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Maintaining
100% compliance with lithium battery safety and handling procedures
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Completing returns reporting and stock adjustments within required timeframes
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Identifying and escalating product quality issues quickly
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Maintaining a safe, clean and organised work environment
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You're Our Kind of Legend If... n
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You have warehouse, returns, inventory or stock‐control experience
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You're organised and have excellent attention to detail
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You're comfortable using computers and warehouse management systems
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You can work efficiently in a quick‐paced warehouse environment
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You're confident assessing products and following processes
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You take ownership of your work and maintain accurate records
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You understand the importance of workplace safety and safe manual handling
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You're comfortable performing physical warehouse duties, including regular lifting, packing and moving of products
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You enjoy problem‐solving and identifying opportunities to improve processes
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A valid
Refrigerant Handling Licence
is required for the role, with training provided.
Life at 4WD Supacentre n
We're a business built on
loyalty, commitment and work ethic
. We value people who take ownership, work safely, support their team and are always looking for better ways to get the job done.
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If you're looking for a hands‐on warehouse role where accuracy, product knowledge and problem‐solving matter, we'd love to hear from you.
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#J-*****-Ljbffr

📌 Returns Officer (Western Australia)
🏢 4wd Supacentre
📍 Western Australia