Greet and assist patients in a warm and professional manner
Manage appointment scheduling and recalls using practice management software
Answer phone calls and respond to patient enquiries efficiently
Process payments, issue receipts, and manage accounts
Handle patient records with confidentiality and accuracy
Coordinate with dentists and clinical staff to maintain an efficient workflow
Manage emails, correspondence, and general administrative tasks
Maintain a clean, organised, and welcoming reception area
Key Responsibilities
Greet and assist patients in a warm and professional manner
Manage appointment scheduling and recalls using practice management software
Answer phone calls and respond to patient enquiries efficiently
Process payments, issue receipts, and manage accounts
Handle patient records with confidentiality and accuracy
Coordinate with dentists and clinical staff to maintain an efficient workflow
Manage emails, correspondence, and general administrative tasks




Maintain a clean, organised, and welcoming reception area
Skills & Experience
Previous experience in a dental or medical reception role (preferred)
Robust communication and interpersonal skills
Excellent organisational and time-management abilities
Ability to multitask in a fast-paced environment
High attention to detail and accuracy
Experience with dental software is an advantage
Professional presentation and a patient-focused attitude
Personal Attributes
Friendly, approachable, and compassionate
Reliable and punctual
Team-oriented with a positive attitude
Ability to remain calm under pressure
What We Offer
Supportive and friendly team environment
Ongoing training and development opportunities
Modern and well-equipped practice
Opportunity to grow within the role
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