Job Description
XPT Software Australia Pty Ltd | Contract
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Brisbane, Australia | Posted on 09/16/2026
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XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
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XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and
Manufacturingdomains.
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We have 120+technocrats in Australia working at our clientlocations.
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XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
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We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
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Job Description
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JobDescription:
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Enterprise
ApplicationsLead(Onshore
- Brisbane)
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Position Summary
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The Enterprise Applications Lead is accountable for the end-to-endmanagement, governance, support, enhancement, and continuous improvement of aportefolio of enterprise business applications supporting Finance,
HR,Collaboration,Quality,Aged
Care
Communityfunctions.
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The role serves as the primary liaison between
businessstakeholders,
application vendors, managed service providers, and internaltechnology teams to ensure application stability, service
excellence,regulatory
compliance, and business value realization.
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Key Responsibilities
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Service Delivery & Operational Governance
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Own end-to-end servicedelivery across the enterprise application portfolio.
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Ensure
applicationavailability,
performance, reliability, and user satisfaction.
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Manage incident,service request, problem, change, and release processes aligned with ITILpractices.
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Lead major incidentresolution and business-critical application recoveries.
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Establish service healthdashboards and operational reporting.
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Application Lifecycle Management
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Govern
applicationroadmaps,
upgrades, patching, vendor releases, and technical debt management.
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Drive
applicationrationalization,
modernization, and optimization initiatives.
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Ensure
lifecyclecompliance
from onboarding through retirement.
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Vendor & Third-Party Management
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Manage relationshipswith application vendors and managed service providers.
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Monitor
contractualobligations,
SLAs, KPIs, and support performance.
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Laisewith SIAMforvendor performance reviews and escalation management.
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Change, Release & Enhancement Management
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Oversee
applicationenhancementsthrough
Agileways of working.
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Coordinate testing,UAT, deployment planning, and release governance.
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Ensure successfuldelivery of business improvement initiatives.
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Ensure compliance withorganizational policies and regulatory requirements.
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Support internal andexternal audit activities.
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Maintain riskregisters and remediation plans.
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Drive security andaccess governance across enterprise platforms.
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Identify automationand optimization opportunities.
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Lead cost reductionand efficiency improvement initiatives.
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Utilize platformanalytics to improve user adoption and business outcomes.
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Lead applicationsupport teams, analysts, vendors, and SMEs.
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Provide technical andfunctional leadership across the portfolio.
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Develop supportcapability, documentation standards, and operational maturity.
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Possess strong communication skill
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Required Skills & Experience
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12+ years ofenterprise application management experience.
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5+ years leadingenterprise application portfolios.
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Experience managingSaaS and COTS business applications.
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Robust
stakeholdermanagement
and executive communication skills.
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Experienceworking with multi-tiered and distributed
architecturallandscapes.
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Experience workingwith offshore and distributed support teams.
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Experience leadingapplication transitions and service stabilization programs.
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StrongITILexperience
with preferred exposure inServiceNow.
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TechnicalExpertise
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Service Management
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Release Management
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Preferred Qualifications
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Experience inCommunity Care, Aged Careis preferred
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Exposure to
DigitalTransformation
and Enterprise Application Modernization Programs
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📌 Enterprise Lead (Queensland)
🏢 Xpt Software Australia
📍 Queensland