Job Description
## Claims Compliance CoordinatorApply: West Perth: Full time: Posted 2 Days Ago: End Date: September 26, **** (12 days left to apply): JR******With over 1.3 million members, RAC is one of WA's most iconic and trusted brands.
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We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."Join RAC Insurance as a Claims Compliance Co-Ordinator, where you'll play a key role in safeguarding our members by ensuring effective risk and compliance management.**About the Role**Join RAC Insurance's Claims Compliance & Assurance team and play a key role in improving outcomes for our members.
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As a Claims Compliance Co-Ordinator, you will support the coordination of incident investigations, facilitate rectification and remediation activities, identify systemic risks and help ensure RAC meets its regulatory and Code obligations.
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This is an excellent chance for someone with claims experience who enjoys problem solving, stakeholder engagement and driving continuous improvement.**What will you be doing?*** Supporting the coordination of Compliance incident investigation for completeness and accuracy, including root cause analysis and providing recommendations or solutions to prevent further incident occurrence* Facilitating remediation and rectification activities to ensure that issues are addressed and sustainable outcomes are achieved* Consulting with operational teams, Incident Owners, Risk & Compliance and Legal as required* Identifying, collating and analysing data for investigation,



remediation and rectification of compliance incidents* Creating adequate actions to rectify incidents in scope and prevent/reduce recurrence, including but not limited to document, process, coaching, system changes**What are we looking for?*** Demonstrated experience in claims, compliance, risk, incident management, or assurance within the insurance or financial services industry.* Experience investigating compliance incidents, conducting root cause analysis, and determining appropriate corrective actions.* Knowledge of regulatory requirements in the insurance or financial services industry* Analytical and problem-solving skills, with the ability to consider critical business needs* Ability to communicate effectively with stakeholders and manage competing deadlines.* Familiarity with the General Insurance Code of Practice, and ASIC guidelines (e.g., RG78) is highly
advantageous.**What
's in it for you?*** A workplace culture where our people feel valued, respected and empowered* Work in flexible ways that meet work/life commitments and support wellbeing* Be part of a purpose led organisation that gives back to the WA community* An environment that values ongoing career development* Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services* Opportunities for community engagement and corporate volunteeringApply online now by sending us your cover letter and CV showcasing what you can bring to the
team.**Applications
Close COB Friday 25th September ****.** We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.

📌 Claims Compliance Coordinator (Perth)
🏢 Royal Automobile Club of WA
📍 Perth