An opportunity exists for an Office Admin & Customer Service person to join our hardworking team on a full time basis, Monday to Friday.
Role & Responsibilities
Responsibilities for this position will include the following:
Respond to emails
Quoting customers
Processing bookings
Dealing with any customer enquiry in a professional manner
Build and maintain customer relationships and ensure customer satisfaction
Other Administration and Business duties as required
Have some flexibility with working hours
Skills & Experience
To be successful for this position, you will meet the following criteria:
Previous experience in a customer service role with accurate data entry
Minimum of 3+ years of customer service experience is required




Possess an excellent telephone manner and the ability to handle customers professionally
Strong computer skills using Microsoft Excel and Outlook
Advanced functions proficiency in Microsoft Excel is required
Valuable written and oral communication skills
Ability to follow procedures, determine to priorities, meet schedules and deadlines
Strong attention to detail
Have the ability to pick up new systems quickly and adapt in fast paced work environment
Strong work ethic with a 'can do' positive attitude - Positive team player
Experience or knowledge within the Transport industry is an advantage but not necessary
#J-*****-Ljbffr

📌 Admin (Melbourne)
🏢 Alston Coaches and Buses
📍 Melbourne