21 Sep
|
Department Of Justice And Community Safety
|
Melbourne
21 Sep
Department Of Justice And Community Safety
Melbourne
As financial assistance scheme contact centre officer, you will help victims of crime access financial assistance with care and respect.
Key responsibilities
You will answer phone and online enquiries, give transparent information and support people through a easy process.
provide clear advice about the financial assistance scheme.
respond to phone and written enquiries with a sensitive and confidential approach.
support culturally secure, trauma-informed services that put victims first.
What you need
A qualification or experience in community services, social work, criminology, psychology, victim services or family violence is desirable.
Experience supporting people affected by trauma is highly valued.
J-18808-Ljbffr
📌 Contact Centre Officer Melbourne
🏢 Department Of Justice And Community Safety
📍 Melbourne