We have a full time position for a Retail Supervisor available in Portsmith, 4870

SKILLS

Have at least a relevant AQF Certificate II or above and at least 12 months of relevant work experience. If no relevant qualification is held, at least 2 years of relevant work experience is required.

RESPONSIBILITIES

The Retail Supervisor is responsible for overseeing the daily operations of the store, ensuring customers receive excellent service and high-quality products. This role includes supervising staff, handling customer inquiries, maintaining stock levels, and ensuring the store operates efficiently and profitably.

POSITION DUTIES
Deliver excellent customer service, maintain high standards and promptly address inquiries and complaints regarding products and services.
Provide staff with guidance on handling complex and challenging sales situations.
Organise and oversee work schedules, ensuring effective task delegation.
Assist in the recruitment and training of current staff, promoting team growth and ensuring smooth transition into the team and workflows.
Resolve staff grievances and foster a positive work workplace.
Regularly monitor stock levels,



take inventory of goods and place orders for current stock to avoid shortages and maintain optimal inventory.
Ensure products are well-stocked and displayed correctly.
Ensure all goods and services are correctly priced.
Maintain a high standard of store organisation and cleanliness.
Enforce safety and security procedures to ensure a safe shopping and working environment.
Monitor sales performance, identify operational challenges or inefficiencies and recommend and implement solutions to optimise store operations.

ADDITIONAL ATTRIBUTES
Ability to deliver a high level of customer service and exceed customer expectations
Excellent leadership abilities with the capacity to motivate and inspire a team
Excellent verbal and written communication skills
Strong time management and organisational skills
Take a proactive approach to problem-solving and continuous improvement

SALARY

The salary offered will be $70,000 to $80,000 per annum, negotiated based on your experience.
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📌 Retail Supervisor Cairns Regional
🏢 Precruitment
📍 Cairns Regional