Job Description
CGL – Retail Servicesis the retail marketing division of theClemenger Group. With our two market-leading brands,Creative
ActivationandClemenger
Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.
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Clemenger Groupis an
endorsedWork180employer
of choice, recognised for our commitment to helping women thrive by raising workplace standards.
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Job Description
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If you are looking to launch your career in client/account management within Field Marketing, then this is the perfect place to kick start your career!
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We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced workplace. As the National Program Executive, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.
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Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!
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An attractive total salary package is on offer
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Ongoing training and support
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Great company culture
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Primary Responsibilities:
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Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
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Communication management and supervision of client and field priorities
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Ensure timelines agreed between client and field team are adhered to
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Effective communication between client and field team to ensure desired outcomes are met
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Work closely with the ProgramManager to develop and implement minimum reporting standards
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Understand patterns and risks in data and provide insights to Account Manager
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Manage Web based reporting site
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Present analysis and recommendations on areas of opportunity within the program
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Prioritiestasks and manages time effectively to drive personal productivity
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Assistwith ad hoc management / client requests where needed (store visits / follow up
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Manageclient queries with urgency and is thorough and professional in follow up and communication
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Displayresilience and perseverance when confronted by challenges and setbacks
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Radiatepositivity to influence, build and drive effective relationships
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About You:
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Previous experience in a Client or Sales Coordinator role is desired
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Previous field or retail experience will be highly regarded
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Ability to resolve issues, adapt to change and refine processes
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Strong IT skills (MS Office skills especially Excel)
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Ability to prioritise and manage time effectively
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High level of written and oral communication skills
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Strong attention to detail
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Please note only short-listed candidates will be contacted.

📌 National Program Executive (New South Wales)
🏢 Clemenger Field Marketing
📍 New South Wales