Job Description
Technical Leadership & Lab Operations
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Define and execute the technical services strategy aligned with Industry target market objectives. Oversee laboratory testing, substrate
compatibility/adhesion
evaluations, durability testing, and application equipment/robotic simulations. Maintain high standards of technical documentation, test reports, SOPs, and QA guidelines.
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Customer & In office Technical Support
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Provide expert guidance on product selection, joint design, surface preparation, and application methods across Industry segments. Lead on-site customer trials, mock-ups, plant audits, and production-line validations. Deliver rapid root-cause analysis (RCA), troubleshooting, and corrective actions for application challenges. Facilitate technical workshops, customer training, and best-practice application coaching.
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Commercial Enablement & Collaboration
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Partner with Sales, BDMs, and R&D; to translate technical expertise into commercial success and secured specifications. Manage product validation documentation and compliance approvals (including PPAP for
automotive/industrial
accounts). Provide actionable customer feedback and market insights to R&D; and Product Management for NPD.
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Operational Excellence
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Prioritize lab projects, resource allocation, and workflow management to ensure rapid turnaround times. Actively collaborate with regional and global technical networks and Competence Centres to leverage best practices.

📌 Technical Manager - Industry (New South Wales)
🏢 Sika
📍 New South Wales