Job Description
Banking Customer Advisor
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Launceston | Part-time
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Part-time position based in our Launceston Branch
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3 days per week, Tuesday, Wednesday & Thursday
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Deliver a seamless, consistent, and tailored customer experience every day
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Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‐centriccompany in Australia and Recent Zealand.
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You'llmake an impact by:
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SupportNAB'sLaunceston branch by being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
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Identifythe most suitable products and servicesfor
customers:likeaccount
opening,
unsecuredlendingand
banking transactions
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Demonstrate our Smarter Banking options (self-service and
digital)forcustomers
; making
sobankingissimple,easyand
secure
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We'relooking for the brightest minds to deliver the best for our customers. We'dlove for you to have:
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A passion for
deliveringquality,gold
-classexperiences for NAB's
diverserangeofcustomers
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A team playerwith a keen eye for
detailensuringevery,
transaction isefficient andaccurate
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Customer centric thinking and an appreciation for inclusion and the diversity of our customers
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The Hours
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This is a part-time position, 3 days per week, based in our Launceston Branch.
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The working hours are:
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Tuesday 9:15am - 4:15pm
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Wednesday 9:00am - 4:15pm
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Thursday 9:15am - 4:15pm
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The first 12 weeks of the role will requirefull timeavailability from 9:00am - 5:00pm Monday to Friday for training and onboarding.
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Morefocus on you
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All new Customer Advisors willbenefitfrom NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:
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Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
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Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
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Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
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For more information on NAB Colleague Benefits and Perks visit our website.
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A diverse and inclusive workplace works better for everyone
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We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat'sfairer, more accessible, anddesigned with who they are in mind. That'swhywe'vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
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Join NAB
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At NAB,we'recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.

📌 Customer Advisor - Launceston, Tas
🏢 National Australia Bank
📍 Launceston