Medical Receptionist - Vision Radiology Dandenong
Full time | Dari Speaking Highly Desirable | Monday-Friday | Training Provided
Vision Radiology is seeking a friendly, professional and highly organised Full-Time Medical Receptionist to join our Dandenong team.
This is a fantastic opportunity for someone who enjoys working in a busy healthcare environment and is passionate about providing exceptional patient care and customer service.
Dari language skills are highly desirable for this position, as our Dandenong clinic regularly supports patients from the Dari-speaking community. The ability to communicate confidently and compassionately with patients in their preferred language will be highly valued.
About the Role
As a Medical Receptionist, you will be an important first point of contact for our patients and will work closely with our clinical and administration teams.
Your responsibilities will include:
Greeting patients and providing a warm, welcoming and professional experience
Booking and coordinating patient appointments
Answering telephone enquiries and assisting patients with their queries
Communicating appointment information clearly with patients
Processing patient information, referrals and payments
Checking and updating patient details accurately
Providing administrative support to the clinical team
Liaising with patients, referrers, radiologists, sonographers and other clinical staff
Managing a busy reception area and prioritising competing tasksMaintaining a high level of confidentiality and professionalism
Working collaboratively with the wider Vision Radiology team
Ensuring patients receive an exceptional level of service throughout their visit
About You
We are looking for someone who is:
Friendly, approachable and patient-focused




Professional and confident when communicating with patients
Highly organised with excellent attention to detail
Comfortable working in a busy medical reception environment
Able to multitask and remain calm under pressure
Reliable, punctual and committed to providing excellent service
Confident using computers and learning new systems
Able to work independently while contributing positively to a team
Respectful and comfortable communicating with people from diverse cultural and linguistic backgrounds
Ideally, You Will Have:
Previous medical reception, healthcare administration or customer service experience
Experience using medical booking or practice management systems is highly regarded
Dari language skills are highly desirable
Excellent verbal and written English communication skills
A genuine interest in providing a positive patient experience
Medical imaging experience is advantageous, however full training will be provided to the successful applicant.
What We Offer
Permanent full-time employment
Monday-Friday roster
Comprehensive training and ongoing support
Supportive and friendly team environment
Uniform provided
Modern and well-equipped medical imaging clinic
Opportunities for career development and progression
The opportunity to join a growing and privately owned medical imaging organisation
A varied and rewarding role where you can make a genuine difference to the patient experience
Training Provided
We understand that every new team member needs time to learn our systems and processes.
Comprehensive training will be provided, with initial training in Melbourne where required. For eligible applicants travelling from outside Melbourne for training, travel and accommodation will be covered by Vision Radiology
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📌 Receptionist (Melbourne)
🏢 Vision Radiology
📍 Melbourne