An opportunity is available for an experienced Business Manager / Operations Manager to join a well-established national security services business.
Reporting to the Head of Operations, you will oversee the operational and commercial delivery of security services across a portfolio of high-profile and high-net-worth clients, while leading security personnel and maintaining exceptional service standards.
$140k - $160k + Super (negotiable on experience)
Fully maintained company vehicle
Senior position reporting directly to the Head of Operations
Manage a high-profile portfolio of clients
Established national security organisation
Autonomous operational and client management role
Duties
Manage security operations across a portfolio of key clients
Build and maintain strong client and stakeholder relationships
Lead Security Officers, Supervisors and operational personnel
Oversee rostering, workforce planning and service delivery
Manage incidents, complaints and operational escalations
Monitor labour utilisation and commercial performance
Maintain SOPs,



reporting and security compliance
Recruit, coach and performance-manage operational staff
Skills & Experience
Experience as a Business Manager, Operations Manager, Security Operations Manager or similar
Strong commercial security, guarding or protective services background
Military or Police Force background (highly desirable)
Operational and commercial understanding of security services
Experience managing high-profile, HNW, VIP or sensitive clients (advantageous)
Proven leadership of operational security teams
Excellent client and stakeholder management skills
Robust understanding of security compliance, risk and SOPs
About the Company
An established Australian security services provider with a significant operational workforce and strong reputation for delivering professional security solutions across high-profile and sensitive environments.
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📌 Security Operations Manager (Melbourne)
🏢 Roc Consulting
📍 Melbourne