SERVICE TECHNICIAN – Packaging & Labelling Equipment
Reporting to the Service Manager, you will be responsible for the installation, commissioning, servicing, preventative maintenance, troubleshooting and repair of equipment. This is a varied, hands-on position working with packaging, labelling, coding and automated equipment across customer sites throughout Victoria and Nationally.
Key responsibilities
Installing, testing and commissioning new equipment
Carrying out scheduled servicing and preventative maintenance
Diagnosing faults and repairing mechanical and automated equipment
Attending customer breakdowns and minimising equipment downtime
Supporting Factory Acceptance Testing (FAT), customer trials and demonstrations
Providing operator and technical training to customers
Providing technical support and recommending appropriate spare parts
Completing service and job documentation accurately
Working closely with customers and the broader Result Group team
Participating in after-hours/on-call support when required
About you
At least 2 years' experience in technical service, maintenance, manufacturing or a similar role
Strong mechanical and technical fault-finding skills
Experience servicing or repairing mechanical and/or automated equipment




Good communication and customer service skills
The ability to work independently and manage changing priorities
A willingness to travel to metropolitan and regional customer sites across Victoria including some interstate travel when required
Relevant trade, electrical, mechanical, mechatronic or engineering qualifications are highly regarded
About us
Result Group is an Australian packaging technology company based in Dandenong South, providing innovative equipment, automation and packaging solutions to customers across Australia and the Asia Pacific. We support a broad range of industries including food, beverage, pharmaceutical, industrial, QSR and fresh produce, with a strong focus on innovation, sustainability, technical expertise and customer service.
Competitive salary based on experience
Company service van provided for customer site work
Laptop and mobile phone
Ongoing technical and product training
Exposure to leading packaging and automation technologies
Wide-ranging work across a broad range of industries and customer sites
Support from an experienced technical team
A stable, permanent role with an established Australian business
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📌 Service Technician – Packaging & Labelling Equipment (Melbourne)
🏢 Result Group
📍 Melbourne