Job Description
We are seeking a friendly, organised and reliable Medical Receptionist to join our busy medical practice in Dulwich Hill. As the first point of contact for our patients, you will help create a welcoming and professional workplace. The ideal candidate will communicate clearly, pay close attention to detail and manage competing priorities with calmness and compassion.
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Key responsibilities
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Welcome patients and manage the reception area
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Answer telephone calls and respond to patient enquiries
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Schedule, confirm and reschedule appointments
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Process Medicare billings, private fees and patient payments
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Manage patient records, referrals and correspondence
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Scan and upload clinical documents accurately
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Communicate professionally with doctors, patients, specialists and other healthcare providers
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Maintain patient confidentiality and comply with privacy requirements
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Support doctors and team members with general administrative tasks
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Keep reception and waiting areas organised
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About you
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Previous medical reception or healthcare administration experience
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Excellent spoken and written English
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Strong customer service and communication skills
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A professional, friendly and compassionate manner
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Good computer and administrative skills
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Excellent organisation and time management abilities
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Strong attention to detail
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The ability to multitask in a busy environment
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The ability to work independently and as part of a team
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A clear understanding of patient privacy and confidentiality
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A friendly and supportive workplace
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A professional and welcoming team environment
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Weekday working hours
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Training and ongoing support
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Opportunities to develop your skills in a busy medical practice
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📌 Receptionist (New South Wales)
🏢 Medkare Medical Centre
📍 New South Wales