As a Treatment Coordinator, you will play an important role in helping patients understand their orthodontic treatment options and ensuring they receive an exceptional experience from their first consultation.
Key responsibilities
Coordinating and conducting new patient consultations
Explaining orthodontic treatment options and treatment plans
Discussing treatment fees and payment options with patients and families
Building robust relationships with patients and their families
Following up new patient enquiries and treatment leadsSupporting treatment acceptance and patient conversion
Coordinating appointments and patient treatment journeys
Working closely with our orthodontists and clinical team
Providing outstanding customer service throughout the patient experience
Maintaining accurate patient records and administrative processes
About you
Experienced in orthodontrics - highly preferred
Experienced in a Treatment Coordinator or similar dental role
Warm,



friendly and confident when communicating with patients
Comfortable discussing treatment plans and fees
Highly organised with excellent attention to detail
Professional, reliable and proactive
Confident working independently while also being a strong team player
Passionate about providing an exceptional patient experience
Comfortable working across our Belconnen, Manuka and Gungahlin practices
About us
Embrace Orthodontists is an expanding orthodontic practice with three locations across Canberra - Belconnen, Manuka and Gungahlin.
Above Award wages
Full-time position within a growing practice
Work across three modern Canberra locations
Join a supportive and friendly orthodontic team
Opportunity for career growth as our practice continues to expand
Be part of creating positive experiences and life-changing smiles for our patients
#J-*****-Ljbffr

📌 Treatment Co-Ordinator (Canberra)
🏢 Embrace Orthodontists
📍 Canberra