Join a Leader in Fire Protection Services
ARA Fire is one of Australia's leading providers of fire protection and life safety solutions, delivering service, maintenance, projects and minor works across a diverse range of clients and industries.
We are currently seeking a highly organised and proactive
Administration Coordinator
to join our Geelong team. This is a varied and fast-paced role supporting both our
Service
and
Minor Works
departments, providing critical administration and coordination support to ensure the smooth delivery of work to our customers.
If you thrive in a busy workplace, enjoy juggling multiple priorities and take pride in delivering exceptional customer service, we'd love to hear from you.
About the Role
As our Administration Coordinator, you will be the central point of coordination between customers, technicians, project teams and suppliers. Your days will be varied and will include scheduling works, managing service administration, coordinating documentation and supporting financial processes.
Key Responsibilities
Schedule and coordinate service and minor works activities
Raise and receipt Purchase Orders
Prepare invoices and process progress claims
Manage incoming customer calls and enquiries
Monitor and respond to the Service Inbox
Prepare manuals,



handover documentation and client records
Maintain accurate records within Uptick and other internal systems
Provide administrative support to operational teams
Assist with customer service and stakeholder communications
Support reporting and general office administration activities
About You
To be successful in this role you will have:
Previous experience in administration, service coordination, scheduling or a similar role
Robust organisational and time management skills
Excellent communication and customer service skills
High attention to detail and accuracy
Intermediate to advanced Microsoft Excel and Word skills
Ability to work independently and manage competing priorities
Experience using service management or scheduling software (Uptick experience highly regarded)
A proactive, positive and team-focused attitude
What We Offer
Secure, full-time position with an industry-leading organisation
Supportive and collaborative team culture
Opportunities for career development and growth
Modern Geelong office location
Diverse and engaging role with variety every day
Access to ARA Group employee benefits and wellbeing initiatives
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📌 Administration Coordinator (Geelong)
🏢 ARA FIRE PROTECTION SERVICES
📍 Geelong