Administration Traineeship - State Government
Looking to Start a Career in Business Administration?
NECA Education & Careers, in partnership with a Victorian State Government Department, are offering a 12-month, full-time Business Traineeship through the Youth Employment Scheme (YES). You'll get real experience in a government office while studying for a Certificate III in Business - and the best part? Get paid, gain experience, and earn a qualification all at once.
This is a outstanding opportunity to get your foot in the door of the public service and developing valuable admin, communication, and teamwork skills in a supportive and inclusive environment.
What You'll Be Doing:
Based in the
Ballarat
office, you'll work to support a busy contact centre and office-based team, where your responsibilities may include:
Respond to and manage telephone, email, and online enquiries from members of the public.
Performed a range of administrative duties, including data entry, record management, and document filing.
Supported staff with project work and day-to-day operational tasks.
Created, maintained, and updated both electronic and hard-copy records and correspondence.




Accurately entered and maintained information within a case management system.
Liaised effectively with colleagues and external stakeholders to ensure efficient communication and service delivery.
What We're Looking For:
Demonstrated a professional and courteous telephone manner, with confidence in handling calls and enquiries
A positive attitude and eagerness to learn
Strong organisational and time management skills
Strong communication and customer service skills, with experience in retail and hospitality environments highly regarded
Ability to manage multiple tasks with guidance
Successful completion of a National Police Check
This traineeship is a Victorian State Government YES funded position and must comply with YES traineeship eligibility. For more details, please visit
What's in it for You:
Full-time employment (38 hours per week)
Nationally recognised Certificate in Business with no HECS debt! – Certificate III.
Paid study time on the job.
Ongoing mentoring and support throughout your traineeship
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📌 Administration Traineeship - State Government (Ballarat)
🏢 NECA Education and Careers
📍 Ballarat