Job Description
n
Career growth and development opportunities
n
Join a Trusted, Award-Winning Industry Leader
n
Lead a High-Performing Onsite IT Team
n
Career growth and development opportunities
n
Join a Trusted, Award-Winning Industry Leader
n
n
About the Role
n
We're looking for an experienced and hands-on IT Site Lead to join our IT & Security team. This role is responsible for leading the day-to-day IT operations for a large office environment while providing onsite and remote support to employees across Australia.
n
This is an exciting opportunity for someone who enjoys combining technical expertise with leadership responsibilities in a fast-paced, collaborative environment.
n
You'll act as the primary escalation point for onsite IT support, oversee local IT operations, and help drive a high-performing support culture within the business.
n
What You'll Be Doing
n
n
Lead day-to-day IT operations for a busy corporate office
n
Manage and support onsite IT Support Technicians
n
Provide Level 2/3 technical support across hardware, software, AV, networking, and peripherals
n
Act as the key escalation point for complex IT issues
n
Oversee meeting room and AV technology support
n
Maintain strong relationships with internal stakeholders and vendors
n
Support office technology projects and continuous improvement initiatives
n
Ensure smooth onboarding,



device management, and user support experiences
n
Contribute to operational standards, documentation, and best practices
n
Participate in an after-hours support roster when required
n
n
About You
n
You're a proactive IT skilled with strong troubleshooting skills and a passion for delivering exceptional support experiences. You enjoy mentoring others, solving problems, and working closely with both technical and non-technical teams.
n
You'll Bring
n
n
Previous experience in an IT support leadership or senior desktop support role
n
Strong knowledge of Microsoft technologies and enterprise IT environments
n
Experience supporting AV systems, networking, desktops, and end-user devices
n
Excellent communication and stakeholder management skills
n
Strong organisational and problem-solving abilities
n
Ability to thrive in a fast-paced and evolving environment
n
Experience mentoring or managing support team members is highly regarded
n
n
Why Join Us?
n
n
Opportunity to lead onsite IT operations within a growing business
n
Collaborative and supportive team culture
n
Exposure to a broad range of technologies and projects
n
Career growth and development opportunities
n
Work with a business focused on innovation and customer experience
n

📌 It Site Lead (Queensland)
🏢 Compare Club
📍 Queensland