Liberty is seeking a Capability & Quality Lead to elevate team capability, drive quality standards and support continuous improvement. In this hands-on role, you will design and deliver training programs, conduct quality assessments and work with Team Leaders to develop the skills that deliver outstanding customer outcomes.
The successful candidate will bring experience in a high-volume customer setting, strong coaching skills and the ability to translate insights into practical development
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📌 Capability & Quality Lead - Training & Improvement (Melbourne)
🏢 Liberty
📍 Melbourne
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