Lead a small team supporting a participant to live safely, independently and with dignity in their own home. This is a hands‐on leadership role for someone who knows that a strong team is the foundation of good support.
You report to the Operations Manager, lead a team of Support Workers and Senior Support Workers day to day, and combine active support work with House Supervisor responsibilities. Internally we call this role House Coordinator.
Your impact, for your participant
Provide active, on‐floor support for participant
Build genuine, trusting relationships with the participant, their family and care professionals, championing person‐centred care in everything you do
Make sure their service plan and goals are actively supported and delivered
Foster an workplace that feels like home: safe, clean, supportive, and full of opportunities for the participant to make memories every day
Promote safety, wellbeing and inclusion, making sure your team understands and upholds MMT Care's safeguarding responsibilities
For your team
Lead, mentor and coach Support Workers and Senior Support Workers, building a strong, positive culture
Run regular team meetings and monthly documented one‐on‐one mentoring sessions, and guide new staff through onboarding
Be the first point of contact for your team and for the participant's family and care team
Day to day
Build the fortnightly roster and keep it filled, compliant and within budget
Oversee house operations and make sure documentation meets NDIS and MMT Care standards
Maintain oversight of incident reporting,



shift documentation and WHS standards
About you
You lead with empathy and integrity, and you are comfortable managing the competing priorities that come with running a home. You are organised, steady under pressure, and you care about both the person you support and the people you supervise.
You will bring
Certificate IV or above in Disability, or a relevant qualification or equivalent experience
At least 3years supporting people with complex needs or high support requirements
At least 2 yearssupervising or managing a team, including rostering and coaching
You explain things clearly, whether you are briefing a Support Worker or updating the participant's family or care team
You stay calm and think clearly when something unexpected happens
You juggle competing priorities without dropping any of them
You are confident using technology and managing documentation and reporting systems
Before you can start
A cleared NDIS Worker Screening Check
Current HLTAID011 Provide First Aid and HLTAID009 Provide CPR Qualification
What we offer
$***** to $***** per hour plus 12% super
Weekend, evening and public holiday work is paid at the SCHADS penalty rates on top of your base rate
Real leadership and development pathways
A recognition and reward program for people who go above and beyond
About us
MMT Care supports people with disability across Victoria, New South Wales and Queensland.
Application closes on 14 October ****.
MMT Care is an Equal Opportunity Employer.
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📌 House Supervisor (Melbourne)
🏢 MMT Care
📍 Melbourne