$***** base hourly rate + penalty rates & more!
At IKEA, we're passionate about creating a better everyday life for the many people. Our co-workers are at the heart of making this vision a reality by helping customers create homes they love through inspiring service, practical solutions, and seamless shopping experiences.
We are looking for enthusiastic IKEA co-workers to join our
Sales, Customer Service and Fulfilment teams
. Whether you're helping customers find the right home furnishing solutions, delivering exceptional service at every touchpoint, or ensuring orders are prepared and delivered accurately and efficiently, you'll play an important role in creating a positive and memorable experience for our customers.
We are looking for IKEA co-workers in the following departments:
Our Sales team helps customers bring their home furnishing dreams to life. By understanding customers' needs, providing product knowledge, and sharing home furnishing solutions, Sales Co-workers create inspiring shopping experiences and make it easy for customers to find the products and services that best meet their needs.
Customer
Our Customer team is at the heart of delivering a seamless customer experience. Whether welcoming customers, supporting self-service areas, assisting at check-outs, processing returns, handling cash and electronic payments accurately and efficiently, or helping with customer enquiries, this team ensures every interaction is positive, efficient and memorable.
Our Fulfilment team creates a seamless customer experience by accurately picking, packing and checking orders, supporting Click & Collect handouts, coordinating deliveries and resolving order issues. Working safely and efficiently, you'll follow IKEA procedures, operate forklifts and fulfilment equipment, and collaborate with the wider team to ensure every customer receives their order on time and with care.
Who you are
You are passionate about people and enjoy helping customers find the best solutions for their needs. You are someone who:
Has a strong customer focus.




Enjoys connecting and communicating with a diverse range of people.
Thrives in a fast-paced, hands-on environment.
Works well as part of a team and contributes to a positive workplace culture.
Can prioritise tasks and adapt to changing business needs.
Takes pride in delivering high standards every day.
Shares IKEA's values and commitment to creating a better everyday life for the many people.
What you need to know
Working at IKEA has its advantages and rewards:
$***** base hourly pay rate
Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Free Co-worker parking
Free benefits membership (savings and discounts across retailers and service providers)
Novated leasing and EV subscription options
Superannuation salary sacrifice
Fitness Passport membership available
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information:
Permanent and temporary positions available ranging from *******hours/fortnight across our Sales, Customer Service and Fulfilment functions.
As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. Additionally, availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
We require adequate availability,



without holidays booked, during the peak trading period (from mid-October **** to January ****) for these positions, and weekend availability is a must.
Recruitment process and key dates:
If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
If your application is progressed, you will be invited to a Group Assessment Centre at IKEA Canberra on Friday 9 October.
If your application is successful, you will be required to start in your role on Monday 19 October and attend a 2-day Welcome induction.
Hirer responsiveness Salary match Number of applicants
Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. At IKEA, we believe in people. Behind every product are humble, enthusiastic teams that make it possible. We challenge convention and drive positive change. We're a team of caring, curious and optimistic individuals who help Australians discover happiness in everyday life at home. We give down-to-earth straightforward people the possibility to develop and grow. Because when our co-workers grow, IKEA grows too.
Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. At IKEA, we believe in people. Behind every product are humble, enthusiastic teams that make it possible. We challenge convention and drive positive change. We're a team of caring, curious and optimistic individuals who help Australians discover happiness in everyday life at home. We give down-to-earth straightforward people the possibility to develop and grow. Because when our co-workers grow, IKEA grows too.
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📌 Ikea Co-Worker (Part-Time) (Canberra)
🏢 IKEA - Canberra
📍 Canberra