Smile Focus is a modern and growing dental healthcare practice dedicated to providing
exceptional patient care and outstanding customer service. We pride ourselves on creating a welcoming environment for our patients while fostering a supportive and collaborative workplace for our team.
We are currently seeking an experienced and highly organised Office Manager to oversee
our day-to-day administrative operations and support the efficient functioning of our
business.
Key Responsibilities
Coordinate and manage office administration functions to ensure efficient day-to-day administrative and operational activities of Smile Focus.
Provide administrative support to Smile Focus senior management and assist in implementing operational strategies and business initiatives.
Develop and maintain office systems, procedures, and workflows to improve productivity and operational efficiency.
Oversee records management, documentation, and filing systems, ensuring compliance with organisational and legislative requirements.
Liaise with suppliers, customers, healthcare providers, and other stakeholders to support effective service delivery and business outcomes.
Monitor office supplies, equipment, and inventory levels, coordinating procurement activities as required for Smile Focus.
Prepare reports, correspondence, business documentation, and maintain
Respond to enquiries and resolve administrative issues in a professional and timely manner.
Support compliance, quality assurance, and continuous improvement initiatives within the organisation.
Coordinate meetings, prepare agendas, maintain minutes, and follow up on action items.
Manage customer feedback and complaint resolution processes to enhance service quality and client satisfaction.




Coordinate staff induction and training schedules to support workforce development and operational effectiveness.
Oversee contract administration and maintain service agreements with suppliers and external service providers.
Facilitate communication and collaboration between departments to ensure efficient business operations.
Maintain company assets and equipment registers, ensuring accurate tracking, maintenance, and record-keeping.
Skills and Qualifications
Relevant qualification in Business Administration, Management, Leadership and Management, Health Administration, Public Health, or a related discipline
Previous experience in an Office Manager role.
Experience within a dental, medical, allied health, healthcare, aged care, disability, or community services environment will be highly regarded.
Excellent organisational and time-management skills with the ability to prioritise
Strong communication and interpersonal skills.
High level of attention to detail and accuracy in record keeping and reporting.
Proficiency in Microsoft Office Suite and business administration systems.
Ability to work independently and contribute positively to a collaborative team
Competency in Orthotrac, GIMP/Photoshop, 3D printing (SprintRay) is highly desirable and advantageous
Willingness and ability to travel between practice locations as required, including possible overnight stays in a regional location.
Hours are Monday -Friday 8.30am -5.30 pm including some Saturday's.
What We Offer
Competitive salary package.
Supportive and professional work environment.
Opportunities for professional development and career growth.
The opportunity to contribute to a growing dental practice focused on delivering exceptional patient care and service excellence
Smile Focus is an equal prospect employer and welcomes applications from
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📌 Office Manager (Sydney)
🏢 Smile Focus
📍 Sydney