Absolute Care and Health – South Yarra VIC
Are you the kind of person who can keep calm when the roster has other ideas?
Do you love solving puzzles, helping people, and making sure the right support gets to the right client at the right time?
Lovely. We should talk.
We're
Absolute Care & Health
, and we're in the business of making care and support an absolutely positive experience. We believe people are happiest in their own home, living life their way and our team helps make that happen every day.
We're looking for a
Care Coordinator
to join our team and keep the care magic moving behind the scenes. This is a role for someone who is organised, warm, switched on, and not easily frightened by a busy phone, a changing roster, or a last‐minute "can you help?" moment.
So, what will you actually be doing?
You'll be one of the key people making sure our clients and caregivers feel supported, informed and looked after.
Being the first point of contact for clients and caregivers
Coordinating bookings and making sure shifts are filled efficiently
Using our rostering system to keep client, caregiver and shift information accurate and up to date
Matching client needs with the right caregiver skills, availability and preferences
Publishing and allocating shifts so bookings are serviced smoothly
Keeping caregivers updated when shifts change
Checking in with clients and caregivers to see how things are going
Helping resolve issues, complaints or incidents with a calm, solutions-focused approach
Reconciling timesheets and keeping the admin wheels turning
Working closely with other Care Operations, business development, People & Culture and finance.
In short: you'll help make sure people get the care they need, caregivers know where they need to be,



and everyone feels like they are in safe, capable hands.
No cape required. But honestly, it may feel like it some days.
You'll probably love this role if you...
Are beautifully organised and secretly enjoy a good spreadsheet, system or checklist
Communicate clearly, kindly and confidently
Can juggle competing priorities without throwing the juggling balls at anyone
Think ahead and like solving problems before they become bigger problems
Care about customer service and doing what you say you'll do
Are flexible, calm under pressure and happy working in a fast-moving environment
Believe care should feel personal, respectful and human
Like being part of a close-knit team where people genuinely help each other out
The practical bits
We'd love you to have:
Experience in customer service
Experience in staff coordination, rostering or scheduling
Excellent attention to detail
Strong organisational and time management skills
Availability to work as part of a rotating roster, including across 7 days including weekends.
Experience in care, health, disability, aged care or community services would be wonderful — but your attitude, communication style and ability to stay cool, kind and organised matter just as much.
What makes Absolute, Absolute?
Our team genuinely cares — about our clients, our caregivers and each other. We work hard, we aim high, and we try to bring a bit of warmth, humour and humanity into everything we do.
Our values are not just words on a wall. We aim to:
Go above and beyond
Create belonging
Re-imagine what better could look like
Understand people properly — not just process requests
Basically, we want people who care enough to make the extra effort.
We'd love to meet you. And yes, we're very Melbourne, and very pro-coffee!
#J-*****-Ljbffr

📌 Care Coordinator / Roserting (Melbourne)
🏢 Absolute Care & Health
📍 Melbourne