Coachwood Information Professionals – Moorabbin VIC
A full-time permanent position has opened with this Australian owned and operated managed services group on-site in Melbourne's south-east suburbs. You will join a close-knit small team providing a range of technical services to a broad range of customers.
Tasks & responsibilities include:
Provide technical support to clients, ensuring timely resolution of issues.
Support end-users via phone, email, and remote support tools.
Strong verbal and written communication skills with a customer-first attitude.
Monitor and manage client environments and perform daily checks & tasks.
Assist with Projects, cloud migrations, new hardware and software installations.
Have a deep understanding of MSP tools, remote monitoring, and management platforms.
Ideally you are a Systems/IT Support Engineer with the following experience:
Knowledgeable of Windows Server,



Active Directory, M365, Exchange and Exchange online.
Intune device management and creation of policies + apps
Managing Enterprise applications in Entra ID
Experience with backup solutions and disaster recovery
Experience with WinTel Environments
Experience with Virtualisation & Hosted Environments
Australian citizenship or permanent residency is essential.
Benefits on offer include:
Training and up skilling on recent technologies & support for relevant certifications
Small friendly close-knit team environment, work with IT Director and Senior Engineers day to day, gain broad experience
Convenient location in south-east suburb with plenty of free on-site parking available.
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📌 It Support / System Engineer (Melbourne)
🏢 Coachwood Information Professionals
📍 Melbourne