Office Administrator
Scheduling, Accounts & Client Support | Growing Electrical Contractor
Ready for a role where you are actually valued?
Are you the organised person everyone relies on, but you're starting to feel overlooked, unsupported or stuck where you are?
NSN Electrical is looking for a switched-on
Office Administrator
to join our growing electrical contracting business.
This role is perfect for someone who enjoys keeping things organised, helping jobs move smoothly, supporting a busy team and being part of a workplace with energy, structure and genuine appreciation.
You won't be left to run everything on your own. You'll work closely with our
Operations Manager, Sales Manager, Director and field team
, with clear systems, support and guidance around you.
This is a role for someone who wants to be more than "just admin", without being thrown into the deep end.
About the role
This is a key office support role across scheduling, accounts administration, client communication, job management and team coordination.
You'll help keep the day-to-day flow of the business running smoothly by making sure jobs are booked, clients are followed up, quotes and invoices are finalised, payments are checked, records are updated and the right information is passed between the office, management and field team.
You'll be working alongside the
Operations Manager, Sales Manager and Director
— not replacing them. Your role is to help keep communication, admin and follow-up moving so the wider team can perform at their best.
It's a diverse role, but not a dumping ground. We have systems in place, a team around you and a business that genuinely values structure, communication and follow-through.
This is a
full-time, permanent position
based from our office/factory in Melbourne.
What you'll be doing
In this role, you'll help support the daily flow of the business by:
Assisting with job bookings, scheduling updates and client confirmations through Ascora
Uploading new jobs, converting approved quotes into jobs and keeping records up to date
Finalising completed quotes and invoices ready to be sent to clients
Reconciling paid invoices and helping follow up outstanding payments or deposits
Managing admin and operations emails, including client replies and follow-ups
Supporting the Operations Manager with scheduling, materials, stock checks,



van checks and toolbox meeting coordination
Supporting the Sales Manager with approved quote follow-ups, client updates and reporting
Checking field staff timesheets and hours against Ascora tracker records
Helping keep the office/factory organised, welcoming and running smoothly
Coordinating office supplies, team breakfasts, client gifts and occasional team activities
About you
You may already be working in administration, accounts support, scheduling, customer service, office support or a trade/service-based business.
You're good at what you do, but you might be ready for a workplace with better energy, stronger systems, clearer communication and more appreciation.
We're looking for someone who:
Is organised, reliable and detail-focused
Communicates clearly and professionally by phone and email
Enjoys working with systems, checklists and clear processes
Can manage multiple priorities without losing track of the details
Is confident following up clients, payments, bookings and outstanding information
Likes being part of a team, not hidden away in the background
Is comfortable supporting managers and helping different parts of the business stay connected
Has a positive, friendly and team-focused attitude
Takes ownership of their work and follows tasks through to completion
Wants to be part of a business that is growing and improving
Has less than 1 year of payroll experience with strong general administration skills
Possesses processing and reconciling experience in accounts payable
Experience in trades, construction, property management, real estate, maintenance or a service-based business would be highly regarded, but it is not essential for the right person.
Systems we use
Experience with any of the following will be helpful:
Ascora Job Management
Xero
Jotform
Microsoft Excel
SafetyCulture
Email and calendar systems
Microsoft Office or Google Workspace
Essential experience with Xero accounting software
Training can be provided,



but you must be confident using computers and learning new systems.
About us
NSN Electrical is a growing residential, real estate and strata-focused electrical contractor based in Melbourne.
We specialise in maintenance, compliance works, fault finding, switchboard upgrades, lighting upgrades, split system installations, appliance replacements and electrical works for property managers, landlords, body corporates and building owners.
We're known for structured systems, quality workmanship, transparent communication and strong follow-up.
We're also not your typical electrical company. We're driven, systems-focused and serious about building a workplace people actually enjoy being part of.
Check us out on Instagram @nsn.electrical to see what life in our team looks like.
Why join NSN Electrical?
A lot of admin roles say they want someone organised, then overload them with chaos.
This role is different.
You'll be joining a business that values structure, communication and support. You'll work closely with the Operations Manager, Sales Manager, Director and field team, helping keep the business organised and moving without being left to carry everything alone.
In return, we offer:
A growing business with strong systems and clear direction
A supportive team environment where your role matters
A varied role across admin, accounts, scheduling, clients and team support
Clear support from the Operations Manager, Sales Manager and Director
A modern office/factory hub used by the whole team
Regular team breakfasts, Friday catch-ups and quarterly activities
A workplace that values communication, structure, support and culture
A role that can grow as the business continues to grow
We don't just say we care about culture. We actively build it through team activities, shared meals, factory catch-ups and a workplace people enjoy being part of.
This could suit you if...
You're currently in a role where you feel like you've outgrown the business.
You're tired of poor systems, lack of communication, no appreciation or doing the same thing every day with no real future.
You want to be part of a team that is growing, improving and actually cares about the way people work together.
You don't need to be perfect. We're looking for someone who is reliable, switched on, willing to learn and genuinely wants to be part of the team.
#J-*****-Ljbffr

📌 Office Administrator (Melbourne)
🏢 NSN Electrical
📍 Melbourne