You will become the central operational control point for the Smart SIPs marketing and sales pipeline. You will manage enquiries from the point they enter the business through to qualification, quotation, follow-up and the next identifiable outcome. Enquiries may come from the website, direct telephone calls, email, marketing campaigns, architects, builders, referrals, existing clients or outbound prospecting. You will work closely with the Director and senior sales lead, Drawing Office Manager, Principal Engineer and other members of the technical team. You are not expected to be an engineer, designer or technical SIP specialist. Your job is to understand what the prospect needs, keep the process moving, maintain accurate records, coordinate the right people internally and make sure every genuine prospect is properly followed through.
Key responsibilities
Managing incoming website, telephone and email enquiries
Entering and maintaining Contacts, Companies and Deals in HubSpot
Conducting initial lead qualification
Having consultative conversations with prospective clients
Asking good questions to understand client requirements
Requesting drawings and project information
Coordinating quotation requests with internal team
Monitoring quotation progress and issuing completed and approved quotations
Systematically following up quotations and recording client feedback
Maintaining a clean and accurate sales pipeline with defined next actions for every active opportunity
Running outbound email marketing campaigns and managing architect and builder prospecting campaigns
Conducting outbound prospecting by telephone and email
Maintaining HubSpot lists, campaigns, dashboards and reporting
About you




Strong practical HubSpot experience gained in a previous marketing or sales-and-marketing role
Comfortable working across Contacts and Companies, Deals and sales pipelines, Lead Status and Lifecycle Stages, Properties and segmentation, Lists, Tasks and activities, Email marketing, Campaigns, Forms, Dashboards, Reporting, Workflows and basic automation
Previous B2B marketing experience
Experience running email marketing campaigns
Experience with consultative or solution-based selling
Strong customer-focused mindset
Excellent organisational skills and disciplined follow-up habits
Confidence communicating by telephone and outbound prospecting experience
Excellent listening skills and good written communication
Strong attention to detail and ability to manage multiple enquiries and priorities
Experience within architecture, residential construction, building products, engineering, building design, sustainability, property, professional services, manufacturing or specification-based sales would be valuable
About us
Smart SIPs operates within the residential design and construction sector, working with homeowners, architects, builders, building designers, engineers, developers and other industry professionals. The business provides significantly more than panel supply. Smart SIPs works with clients and project teams through design development, preliminary project assessment, engineering, documentation, quotation, panel development and construction support. As the business grows, it is continuing to build a more structured and measurable marketing and sales operation around HubSpot. This position is central to that development.
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📌 Marketing & Sales Coordinator (Melbourne)
🏢 Smart SIPs
📍 Melbourne