Support Workers / Mentors – Multiple Sydney Locations
CoastCare Sydney is recruiting experienced, reliable and engaging Support Workers and Mentors to join our MentorMate and SisterLink programs.
These roles are suited to people who are passionate about building genuine professional relationships and supporting participants to develop independence, confidence, life skills and meaningful community connections.
We currently have a combination of regular ongoing shifts and casual coverage opportunities available across Sydney.
Current Opportunities
MentorMate
Newtown
Mondays, 10:00 am–6:00 pm
Regular ongoing shift
Additional capacity to provide ad hoc coverage on Tuesdays, Wednesdays and Thursdays is highly desirable
Austral
Wednesdays, Thursdays and Fridays, 3:00 pm–5:00 pm
Casual coverage opportunity
Sutherland Shire
Casual coverage across approximately three to four participants
Seven-day roster availability is desirable
Current priority days include Mondays, Wednesdays and weekends
Applicants with flexible availability across the Shire will be strongly considered
SisterLink
Blacktown
Current priority shifts include Mondays, Thursdays, Fridays and some weekends
Typical shift time: 2:00 pm–10:00 pm
Opportunity for approximately two to three regular ongoing shifts per week
Applicants with availability across a seven-day roster are preferred
Pennant Hills and Warrawee
Regular ongoing opportunities across two participants
Preferred availability:
Mondays and Tuesdays, 11:00 am–2:00 pm
Saturday mornings
About the Role
Depending on the participant's individual needs and goals, responsibilities may include:
Providing strengths-based mentoring and disability support
Supporting participants to build independence and daily living skills
Facilitating community access and social participation
Supporting participants to attend appointments, activities and community programs
Encouraging confidence,



emotional regulation and positive decision-making
Maintaining clear and professional boundaries
Completing accurate case notes and shift documentation
Following individual support plans, risk-management strategies and escalation proceduresCommunicating effectively with participants, families and the CoastCare Sydney team
About You
We are looking for applicants who are:
Reliable, consistent and committed to providing continuity of support
Person-centred, engaging and able to build positive professional relationships
Confident supporting participants in the community
Able to maintain appropriate qualified boundaries
Proactive, organised and responsive to workplace communication
Comfortable completing electronic case notes and required documentation
Willing to accept regular shifts that genuinely match their ongoing availability
Previous disability, mental health, youth work, mentoring, community services or psychosocial-support experience is highly regarded.
Essential Requirements
Successful applicants must hold or be willing to obtain:
NDIS Worker Screening Check
Working with Children Check, where applicable
Current First Aid and CPR certificates
Valid driver's licence
Access to a reliable and comprehensively insured vehicle
Relevant work rights in Australia
Required NDIS orientation and worker training modules
Relevant qualifications in disability, community services, youth work, mental health, social work or a related field are desirable.
NB Due to the personal nature of the supports provided and the participant's documented support preferences, being
[female/male]
is a genuine occupational qualification for this specific position. This requirement applies only to the identified participant-facing role and is consistent with section 31(2)(h) of the Anti-Discrimination Act **** (NSW).
CoastCare Sydney is an equal-opportunity employer. All other recruitment decisions are based on applicants' skills, experience, qualifications and suitability for the role.
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📌 Support Worker/ Mentor (Sydney)
🏢 Coast Care Sydney
📍 Sydney